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Fakeemailcheck's avatar
Fakeemailcheck
New member | Level 2
2 years ago

Safe to block emails from @email.dropbox.com?

We are receiving a lot of emails claiming to be from Dropbox. They all contain the same domain of @email.dropbox.com. I checked The domains that Dropbox uses in an official capacity - Dropbox Help and am not seeing that domain there. I am going to block the domain system wide, but I wanted to confirm your list of official domains is up to date before enabling the block.

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff

    Hi Fakeemailcheck, let's jump right into this! 

     

    Can you confirm and let me know what's in these emails that you receive from Dropbox Email.dropbox.com?

     

    Keep me posted, and we'll take it from there!

    • Fakeemailcheck's avatar
      Fakeemailcheck
      New member | Level 2

      The emails typically contain one-time security codes, notifications of connecting new apps to dropbox, and reminders of documents shared by another person. The emails always have a long sting of text followed by the mentioned domain, such as 010001881ee3cae3-32dfa7df-1d6e-435e-92d1-5c0ff9c7f27c-0000000@email.dropbox.com . Any links involved go to dropbox pages that I am unable to access because I'm not the intended recipient

      • Megan's avatar
        Megan
        Icon for Dropbox Staff rankDropbox Staff

        Hey Fakeemailcheck, can you send me a screenshot of the email address you mentioned, along with the body of the email, please?

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