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Forum Discussion
Solved
The Dropbox Passwords extension for Firefox isn't working after reinstalling my Windows OS.
I recently had to reinstall windows and thus firefox and Chrome too. The dropbox passwords extension for Chrome works just fine. Firefox does not. I also loaded Waterfox, just to try it...no luck....
Ok, geez...I'm an idiot. Found the puzzle piece and it now shows up as a drop down. So sorry.
I'm using Firefox (which is on your list) 133, so way past the 63 requirement. The Passwords icon on the menu bar (as seen below) is missing. It works on Chrome. It works on Edge. But I use Firefox, and it's doesn't work. I have uninstalled Firefox, run a registry cleaner afterwards, and reinstalled...and nothing. Very frustrating. The extension is partially working, as it shows up when I go to a web page that requires a login...and it populates just fine. If there was even some other way of accessing the Dropbox PW screen...I could maybe live with a work around. I wouldn't like it, but maybe could live with it. Geez, just last month I was telling a friend how much I like DB PW as a password manager. Please help
Ok, geez...I'm an idiot. Found the puzzle piece and it now shows up as a drop down. So sorry.
- T_theresa_A
Community Manager
Hi Denver1, It’s great to hear your issue is resolved and hey, thanks for circling back and letting us know. That’s what makes this community so valuable 🤗!
By the way, I’m Theresa, one of the Community Managers here at Dropbox HQ 👩💻. I’d love to hear more about how you use Dropbox in your day-to-day and which features you find most helpful 💪.
Looking forward to hearing your insights 🙌!
T 😺 (Dropbox Community Manager)
