We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

Ed's avatar
Ed
Icon for Dropbox Staff rankDropbox Staff
7 years ago

[video tutorial] What’s the difference between team folders, private folders, and shared folders

Level: Intermediate 

Questions about different folder types? Leave it in the comments below
  • rk90's avatar
    rk90
    Helpful | Level 5

    The video is helpful, but it doesn't explain the difference between team and shared folders. Can a team folder also be a shared folder and vice vers.

    Also, what is the concept of shared folders? If I share my personal folder with a member, then is that going to represent as shared folder on that other member's console.

    With all due respect, Dropbox uses a lot of vague terms that further complicates things.

    • Walter's avatar
      Walter
      Icon for Dropbox Staff rankDropbox Staff

      Happy New Year and welcome to our Forums rk90 - thanks for taking the time to express your sincere and constructive feedback here.

       

      Let me give you some additional information and we'll take it from there if needed; OK?

       

      To begin with, note that your Dropbox account's quota (i.e. available space) is calculated based on the total contents of your Dropbox, which includes shared folders. A Dropbox account can't sync more than its quota, so a 2 GB account can't sync more than 2 GB, including the space taken up by shared folders. Because every member of a shared folder can add and modify the files in the shared folder, the shared folder takes up space in each member's account. This policy exists to prevent people from giving themselves unlimited space by stacking Basic accounts and shared folders.

       

      Moreover, note that in both shared folders and team folders, any additions, edits, or deletions that a member of the folder makes will sync to everyone else who's a member of that folder (such changes are logged in your Events page as well normally).

       

      Of course, there are a couple differences between shared and team folders. Team folders automatically give functional groups the correct access level (view or edit) to the content they need. Unlike team folders, shared folders can be shared with individual members.

       

      Shared and team folders are also created differently. Only an Admin on a Dropbox for Business teams account can create a team folder, as team folders can only be made from within the Admin Console. This means that you can't convert an existing folder into a team folder. 

       

      It's also quite important to note that you can't share a team folder outside of your team. In sub-folders of team folders individual team members and people outside the team can collaborate along with team members in groups.

       

      To learn more about shared folders and team folders, check out our Help Center:

       

      Shared folders - https://www.dropbox.com/help/files-folders/share-with-others 

      Team folders - https://www.dropbox.com/help/business/team-folders 

       

      At this point I also wanted to add that should you need to share a folder without impacting the recipient's quota, you can share a link to the folder, instead.

       

      A shared link allows users to view or download a one-way, read-only copy of the folder. You can read about this on our Help Center here: 

       

      https://www.dropbox.com/help/files-folders/view-only-access

       

      On the other hand, if you'd like others to just upload files to your Dropbox account without impacting their quota, you can send a file request. Our file requests feature enables a requester to have files uploaded to their Dropbox account by other individuals. You can read about this on our Help Center here:  

       

      https://www.dropbox.com/help/files-folders/create-file-request

       

      If, for any reason, you want to remove a shared folder from your account without affecting other members, you can remove your access to it as per:  

       

      https://www.dropbox.com/help/files-folders/unshare-folder

       

      If you or anyone from the people you'll be collaborating with needs a little more space, note that to earn free space, you can:

      Finally, if you are interested in sharing a quota pool between multiple users, we do have a Dropbox Business subscription. You can read more about Dropbox Business on our website here:  https://www.dropbox.com/business

       

      Apologies for the lengthy response but I sure hope I got everything covered. Please let me know if you have any further questions and I'll be happy to follow up on this thread if needed. 

       

      Cheers!

      • rk90's avatar
        rk90
        Helpful | Level 5

        Thanks for your response, Walter.

        Please confirm if my understanding is correct:

        - I have a top level team folder called 'Main'

        - This 'Main' folder cannot be shared outside my team. I can can share it with my team by means of giving individual member or group access to it. This 'Main' folder will never be represented as a 'shared_folder' in any namespace (i.e. If I shared it my team member and use v2 API to list all folders in my team member's root namespace, the 'Main' folder will be listed but its type will still be team_folder and not shared_folder)

        - Sub-folders of the top-level team folder can be shared (i.e. /Main/project). In this case, I can share project with people outside my team and the project folder will be listed as a shared_folder in their namespace.

         

About Dropbox tips & tricks

Node avatar for Dropbox tips & tricks

Learn how to get the most out of Dropbox with other users like you.

390 PostsLatest Activity: 3 hours ago
322 Following

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!