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Forum Discussion
DBXCommunity
Community Manager
Community ManagerDropbox Community support during COVID-19
We at Dropbox recognize that our customers rely on our service even more during this time. While we do our part to help protect our employees and our communities, our support teams will continue to p...
In this current time of crisis, especially for those of us working in healthcare, it would be particularly helpful to know what measures Dropbox is taking to support the global community responding to COVID-19. While every company can offer support to individuals, and some can offer support to affected businesses, Dropbox has an opportunity to support an entire community who is in need of resources to stay connected, to collaborate, to share, and to learn from each other. As a simple suggestion, Dropbox should eliminate the restriction on the number of devices connected to an account, and an important indication of commitment to your current and future customers would be to offer free access to additional space that people can use during this time.
I totally agree with your suggestion to remove the number of devices attached to an account. I use dropbox not so much for permanent storage but I need it to connect my 2 macs, 2 windows PCs and several Linux PCs so that I can transfer files between them all. I use
cross platform apps but sometimes I need to use an app that is specific to one platform when creating the content for some of my lessons. Using USBs is not always feasible and they are easy to lose, misplace, or forget when going into work or coming home.
