We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

pcmiguel's avatar
pcmiguel
Explorer | Level 4
2 years ago

Not returning the properties and settings of your Account

Hi,

I already created the account using the /account/create endpoint (dropbox sign api), and I confirmed the email. But when I try to use the /account endpoint is giving me that: "user not found for email address [removed]

 

 

[removed]

 

[personal information removed per the Community's Guidelines]

 

  • DB-Des's avatar
    DB-Des
    Icon for Dropbox Engineer rankDropbox Engineer
    2 years ago

    Hello there!

     

    In order to retrieve your account's information, you will need to send a request to the Get Account endpoint. Based on the screenshot provided, you are sending the request to the Create Account endpoint still.

    • pcmiguel's avatar
      pcmiguel
      Explorer | Level 4
      2 years ago

      I have done that. But when I try to use the /account endpoint is giving me that: "user not found for email address...". DB-Des 

About Dropbox Sign API

17 PostsLatest Activity: 2 days ago
17 Following

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!