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Forum Discussion
guille1987
3 years agoExplorer | Level 3
Uso Mac y me sale este error al abrir dropbox
Esto se debe generalmente a un error de permisos. También puede producirse un error por alojar la carpeta principal en un recurso compartido de red. Si deseas obtener más información, haz clic en el...
Fernando
3 years agoDropbox Staff
Hola, guille1987:
¡Bienvenida a la Comunidad de Dropbox!
¿Puedes enviarme una captura de pantalla del mensaje de error que te sale? Procura que en la captura de pantalla no salga ningún dato personal pero el máximo contesto en el que sale el mensaje de error.
Quedo a la espera de tu respuesta. Que tengas un buen día.
- guille19873 years agoExplorer | Level 3
Hola! Gracias por tu respuesta. Ahí va:
- Fernando3 years agoDropbox StaffHola, guille1987:En este caso, voy a necesitar que me copies el contenido del archivo .txt que te enlaza el mensaje de error. Gracias.¡Que tengas un muy buen día!
- guille19873 years agoExplorer | Level 3
bn.BUILD_KEY: Dropbox
bn.VERSION: 159.4.5870
bn.constants.WINDOWS_SHELL_EXT_VERSION: 55
bn.is_frozen: True
machine_id: ba43c7df-d7fb-5a1c-abcf-073f9344bbc9
pid: 22795
ppid: 1
uid: 501
user_info: pwd.struct_passwd(pw_name='Guillermo', pw_passwd='********', pw_uid=501, pw_gid=20, pw_gecos='Guillermo', pw_dir='/Users/Guillermo', pw_shell='/bin/bash')
effective_user_info: pwd.struct_passwd(pw_name='Guillermo', pw_passwd='********', pw_uid=501, pw_gid=20, pw_gecos='Guillermo', pw_dir='/Users/Guillermo', pw_shell='/bin/bash')
euid: 501
gid: 20
egid: 20
group_info: grp.struct_group(gr_name='staff', gr_passwd='*', gr_gid=20, gr_mem=['root', 'Guillermo', '_nsurlstoraged', '_adsklic'])
effective_group_info: grp.struct_group(gr_name='staff', gr_passwd='*', gr_gid=20, gr_mem=['root', 'Guillermo', '_nsurlstoraged', '_adsklic'])
DYLD_LIBRARY_PATH: None
cwd: '/'
real_path='/'
mode=0o40755 uid=0 gid=0
parent mode=0o40755 uid=0 gid=0
HOME: '/Users/Guillermo'
appdata: '/Users/macbookpro/.dropbox/instance1'
real_path='/Users/macbookpro/.dropbox/instance1'
not found
parent not found
dropbox_path: None
not found
parent not found
sys_executable: '/Applications/Dropbox.app/Contents/MacOS/Dropbox'
real_path='/Applications/Dropbox.app/Contents/MacOS/Dropbox'
mode=0o100755 uid=501 gid=20
parent mode=0o40755 uid=501 gid=20
trace.__file__: '/Applications/Dropbox.app/Contents/Resources/python-packages.zip/dropbox/client/ui/common/boot_error.pyc'
real_path='/Applications/Dropbox.app/Contents/Resources/python-packages.zip/dropbox/client/ui/common/boot_error.pyc'
not found
parent not found
tempdir: '/var/folders/n4/y4qrgrb11zbbq093vm0r2byw0000gn/T'
real_path='/private/var/folders/n4/y4qrgrb11zbbq093vm0r2byw0000gn/T'
mode=0o40700 uid=501 gid=20
parent mode=0o40755 uid=501 gid=20
Traceback (most recent call last):
File "dropbox/client/main.pyc", line 1204, in safe_makedirs
File "dropbox/fsutil.pyc", line 679, in safe_makedirs
File "os.pyc", line 213, in makedirs
File "os.pyc", line 213, in makedirs
File "os.pyc", line 223, in makedirs
PermissionError: [Errno 13] Permission denied: '/Users/macbookpro'During handling of the above exception, another exception occurred:
Traceback (most recent call last):
File "dropbox/client/main.pyc", line 7665, in main_startup
File "dropbox/client/main.pyc", line 2630, in initialize
File "dropbox/client/main.pyc", line 1567, in startup_low
File "dropbox/client/main.pyc", line 1213, in safe_makedirs
File "dropbox/fsutil.pyc", line 679, in safe_makedirs
File "os.pyc", line 213, in makedirs
File "os.pyc", line 213, in makedirs
File "os.pyc", line 223, in makedirs
PermissionError: [Errno 13] Permission denied: '/Users/macbookpro'
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