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Rnaekfkr's avatar
Rnaekfkr
New member | Level 2
7 years ago

Missing Folder

팀 공유 폴더에서 다른 팀원이 업로드하는 파일들이 상호간 업데이트가 되지 않아서 계정을 변경해보면 어떨까 하고 계정을 삭제하는 과정에서 팀 폴더가 아예 삭제되었습니다. 드롭박스를 다시 설치하고 계정을 원래 계정으로 다시 로그인해봐도 사라진 팀 폴더가 다시 생성되지를 않습니다 ㅠㅠ 어떻게 해결해야할까요ㅠㅠ There was a problem with the team shared folders not being updated. So I thought maybe I could change my account. However, the team folder was deleted in the process of deleting the account. I tried reinstalling the drop box. And I tried logging in again with the account I was using. But the missing team folder will not be created again. Please give me some advice for solution.
  • Lusil's avatar
    Lusil
    Icon for Dropbox Staff rankDropbox Staff
    Hey there Rnaekfkr!
     
    Have you checked out your events page or your deleted files tab by any chance? Can you see anything there?
     
    If you’re still having trouble, you can always contact our Support team for further assistance, as account-specific and sensitive info will be required to troubleshoot and further investigate for you. 
     
    Thanks in advance! :grinning:

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