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DefenderでのDropBoxの許可登録方法について","id":"message:443778","revisionNum":1,"repliesCount":7,"author":{"__ref":"User:user:1336483"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:107001000"},"conversation":{"__ref":"Conversation:conversation:443778"},"readOnly":true,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:443778"},"body@stripHtml({\"truncateLength\":200})":" はじめまして、コジと申します。 DropBoxをオフラインインストールし、起動しましたが、 「セキュアな接続が確立されませんでした。」 とずっと通信を継続してつながりません。 Windows10のマシンで、Dell製のXPS8930ですが セキュリティソフトは Windowsd Defender ファイヤーウォールのみを使っています。 手動でDropBoxを追加許可しまし...","body@stringLength":"521","rawBody":"
はじめまして、コジと申します。
DropBoxをオフラインインストールし、起動しましたが、
「セキュアな接続が確立されませんでした。」
とずっと通信を継続してつながりません。
Windows10のマシンで、Dell製のXPS8930ですが
セキュリティソフトは Windowsd Defender ファイヤーウォールのみを使っています。
手動でDropBoxを追加許可しましたが改善しませんでした。
サポートのページも参考に、ポート17500も追加しましたが、改善しませんでした。
Defenderファイヤーウォールを解除して、DropBoxの起動を試しましたが
それも接続できませんでした。
メーカーにハード故障と思い、修理しましたが、それでも接続できません。
他に確認するところなどありましたら、アドバイス頂けますでしょうか。
よろしくお願いします。
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横から失礼します。
私も質問書様と同じ様な状況です。
同じ改善策を試したのですが、私の場合には解決できませんでした。
私の場合に若干違うのは、Dropboxアプリを起動した際に、ログインをする前段階で
インターネットに接続されていません。 とエラーで表示されます。
Web上のDropboxには接続できますし、ネットの使用は問題ありません。
同じくマカフィーのセキュリティーソフトや Windows Defender を一時的に無効にしたり、Killer Control Centerをアンインストール、DropBoxをオフラインインストールなどを試しましたが、改善できませんでした。
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また、ローカル ネットワーク接続の設定で Dropbox ドメインのアクセスを許可しているかご確認ください。社内ネットワークで Dropbox ドメインのアクセスが許可されているかわからない場合は、社内のネットワーク管理者または IT 部門にお問い合わせください。
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Kaname様
お世話になっております。
先日、教えていただいたアドバイスを参考に
・Windows Defenderを無効
・ネットワークアダプター(Killer Ethernet Adapter E2400)に付属していたKiller Control Centerというソフトをアンインストール
・DropBoxをオフラインインストール
したところ、無事に接続できました。
その後、Defenderを有効にし再起動して、無事に接続・同期が行えました。
ありがとうございました。
","body@stringLength":"347","rawBody":"
Kaname様
お世話になっております。
先日、教えていただいたアドバイスを参考に
・Windows Defenderを無効
・ネットワークアダプター(Killer Ethernet Adapter E2400)に付属していたKiller Control Centerというソフトをアンインストール
・DropBoxをオフラインインストール
したところ、無事に接続できました。
その後、Defenderを有効にし再起動して、無事に接続・同期が行えました。
ありがとうございました。
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Dropbox Staff
