We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

trackcycling's avatar
trackcycling
Explorer | Level 3
9 months ago

Multiple accounts & no indication of which account it's logging you into.

Well, that was a bad start. I have several Dropbox accounts for.... reasons. Logging in to the Store Beta it takes you a browser and logs in without any indication of which account it's logging you in to. In fact, there's no indication at any point, so I've now got it set up for an account I don't want to sync (but happened to have logged in to in the browser) and it's no trying to replace/rename/ignore the Dropbox folders I've already synced. The only options are 'Choose another location' - which I don't want to do (I don't want to sync this account at all) or 'Rename' - which I definitely don't want to do. No 'Cancel', 'no 'Back'... 

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II

    You need to log out (unlink) and relink to the correct account.

     

    Unfortunately Dropbox just isnt designed for people to have multiple accounts.

    • trackcycling's avatar
      trackcycling
      Explorer | Level 3

      I've fixed it. The point isn't so much that it automatically logs you in to the account you were previously logged into, it's that it gives you no indication - at any point - which account it's logging you in to! And even when you are using the beta on a PC that previously had the old Dropbox Sync on it, it doesn't check and see that there are already Dropbox folders associated with a different account.

      I wasn't expecting it to properly support multiple accounts on one PC - that would have been a massive leap - but acknowledging that (many) people do and not screwing everything up by pretending that they don't would have been nice...

About Dropbox Cloud Files for Windows Beta

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!