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colin chesterman
5 years agoHelpful | Level 5
Status:
Closed
Access to Dropbox vault for Professional users
Hey come on Dropbox give us Dropbox Professional users access to Dropbox vault! You're giving it to Dropbox Plus users so why are we excluded?
- KolbebubExplorer | Level 3
Unfortunately, still ONLY for the plus account. For all other subscriptions that pay more, this security feature does not exist. See screenshot.
- baumpiHelpful | Level 5
@lusil wrote:Hey everyone, thanks for sharing your thoughts on this with us.
It's going to need a bit more support before we share your suggestion with our team, so we’ve updated the status to encourage more users to back you up!
Thnks again!
so its included now??
- AugenblickExplorer | Level 3
Dropbox please! Vault for Professional!
- tmgersNew member | Level 2
I agree with most of these users regarding Vault. As a professional account user paying $200/yr to not have access to higher security features like Vault is ridiculous. Please provide Vault or a way to further secure existing folders to the Professional user plan.
- KolbebubExplorer | Level 3can you explain to me why Dropbox Vault is not available for Dropbox Professional ??? I pay more, supposedly Vault is no longer a beta, but still only plus users can use it! ?? Why? where is the point ?? Thanks...
- AngelKapinchevExplorer | Level 4
I'm so incredibly angry!
It's ridiculously shameful and disturbing!!!
A total lack of care and appreciation for the customers...!!!
Odd double standards.
Pure Communism!
- foundsoundExplorer | Level 4
It's absolutely ridiculous that I'm now paying $80 more per month for Professional and LOST a level of security in the disappesrance of VAULT!!! Hey DB, correct this NOW.
- Conor B.Explorer | Level 4
@soundmanbret
Says it all, really.
My biggest gripe isn't really missing out on the vault - I can get by without it. It's this standard of customer care. The company is too big for its customers now - even the ones that are paying the higher prices.
I reiterate what I mentioned above - why should we have to provide the company with the 'idea' of looking after its customers? And the notion that we are too small to bother with! Farcical!
- soundmanbrettExplorer | Level 4
Paying more doesn't get you the feature that is part of the lesser plan won't even be brought to the attention of the team because we haven't gotten enough people to complain?
- dcwilliam24New member | Level 2
Sure is cold out here for us Professional plan users who can't use this great new feature...:cry:
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