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colin chesterman's avatar
colin chesterman
Helpful | Level 5
5 years ago
Status:
Closed

Access to Dropbox vault for Professional users

Hey come on Dropbox give us Dropbox Professional users access to Dropbox vault!  You're giving it to Dropbox Plus users so why are we excluded? 

Dropbox Vault
  • foundsound's avatar
    foundsound
    Explorer | Level 4
    5 years ago

    It's absolutely ridiculous that I'm now paying $80 more per month for Professional and LOST a level of security in the disappesrance of VAULT!!! Hey DB, correct this NOW.

  • AngelKapinchev's avatar
    AngelKapinchev
    Explorer | Level 4
    5 years ago

    I'm so incredibly angry!

    It's ridiculously shameful and disturbing!!!

    A total lack of care and appreciation for the customers...!!!

    Odd double standards.

    Pure Communism!

  • Kolbebub's avatar
    Kolbebub
    Explorer | Level 3
    5 years ago
    can you explain to me why Dropbox Vault is not available for Dropbox Professional ??? I pay more, supposedly Vault is no longer a beta, but still only plus users can use it! ?? Why? where is the point ?? Thanks...
  • tmgers's avatar
    tmgers
    New member | Level 2
    5 years ago

    I agree with most of these users regarding Vault. As a professional account user paying $200/yr to not have access to higher security features like Vault is ridiculous. Please provide Vault or a way to further secure existing folders to the Professional user plan. 

  • baumpi's avatar
    baumpi
    Helpful | Level 5
    5 years ago

     

    @lusil wrote:

    Hey everyone, thanks for sharing your thoughts on this with us. 

     

    It's going to need a bit more support before we share your suggestion with our team, so we’ve updated the status to encourage more users to back you up! 

     

    Thnks again!

    so its included now??

     

  • Kolbebub's avatar
    Kolbebub
    Explorer | Level 3
    5 years ago

    Unfortunately, still ONLY for the plus account. For all other subscriptions that pay more, this security feature does not exist. See screenshot.

  • soundmanbrett's avatar
    soundmanbrett
    Explorer | Level 4
    5 years ago

    baumpi I think that note means that there haven't been enough complaints for whoever administers this thread to pass it on to their team. 

  • colin chesterman's avatar
    colin chesterman
    Helpful | Level 5
    5 years ago

    Hey all I just found out that the Dropbox Vault is now available to me in my Dropbox Professional account. I didn't get any prior notification to me from Dropbox that this was happening so I'm not sure if this now applies to all Professional account users. Can someone else check this out and confirm ?  Thanks.