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When someone requests a file using your request a file tool, the person who uploads the file's name gets added to the file name eg janedoe_filea.pdf . This is really frustrating and I end up having t...
This sounds like a huge problem for our business and strictly preventing us form using the File request feature, because of the following reasons:
- We have strict customer privacy policy and so we cannot share customer names with our designers
- We must edit and return customer images in the original name, and because we deal with thousands of images everyday, we can't manually rename each of them
- If even we manually rename files removing the user name, it keeps that in the history so our designers can read the user name by looking at the edit history
Also, we collect customer name and email in our own form first, and then planned to create the file request instantly using API, then redirect customer asking to upload files. So asking customer to enter their name and email again in the file request page don't sound normal from UX perspective.
We really wish Dropbox does not rename the file, or at least adds the ability for us to turn it off.