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Dropbox needs to start emailing monthly subscribers our receipts each month. Instead of making us retrieve them from inside Dropbox. I’m sure many of us need the receipts to file away for our expenses. Why does Dropbox value annual subscribers by sending them email receipts—But not the monthly subscribers?
- Jay
Dropbox Staff
Status changed:NewtoGathering Support Please add this. I need to forward the receipt every month to my office manager and it's a pain since I never even go to the dropbox website. Please update the user account system to add the option to enable regular email receipts upon charging a credit card for a subscription. Many of your competitors have this feature (Box for example: https://www.box.com/about-us/faq#:~:text=If%20you%20pay%20by%20credit,date%20outlined%20in%20your%20contract.) and I think most people consider getting an email copy of a receipt a professional standard. Our university switched to Box because it has many more features than Dropbox, and this is just one example.
If you already have a system to email the annual subscribers, it should minimal effort to give that functionality to monthly subscribers. Perhaps I'm wrong about the time to complete this change, but I would have thought this was on the list somewhere within the last 15 years.
