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I paid for a subscription, but the new plan isn't reflected on my Dropbox account.
Hello, I have paid for subscription, money was charged from my bank account, but the plan didn't change and I don't see this subscription next to my account, didn't receive any email. Even can't write a human being to check situation, this is so frustrating. I need this very fast, let me know what to do asap.
"Issue with the period subscription" while trying to upgrade from trial.
Dear, I tried with tree different cards to confirm my subscription but it failed each time regarding an "issue with the period subscription" message issued by the Dropbox application event after the credit card transaction was launched and approved by the stakeholders of the card. My trial period ends on Jan 22nd 2025 it would be nice to have a feedback asap Regards Genevieve
My team has been disbanded following your Sales reps advice.
Team, I have lost my team folder and members are signed out, I have upgraded to Dropbox Business but can see in my account. I have all proofs/chats what your representative told me to do. Now sales persons are not replying or support is not helping me. I am panicked since yesterday. Nothing is working and no help. I also got this email with subject The ForumIAS Academy team has been disbanded on Dropbox. I need my team folder back like this
Random second charge, without warning.
Hey I canceled my payment 3 days ago just after I had already paid one fee but you have taken a second charge a couple hours ago. Why should I be charged again, you gave no warning about taking another charge why would you take money in the space of 3 days like that when I have a canceled subscription ? You have no way to get in contact other than robots. I purchased the subscription less than a month ago so how have you guys taken over $60 for not even a month of use ? I feel like you take money off your customers and rely on robots to hide. My rating so far is 0/10 and i will not be using this service again if this can't be sorted out. Anyone reading check to make sure these guys don't rip you off also because if they are doing it to everyone then that's theft and they will be making millions off a service that holds just over a gig of storage for me lol. All i find is more stories of dropbox ripping people off and having no hope at even getting someone from dropbox on the team.
