You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Camera uploads
197 Topics
Why have new Camera Upload files changed to the format "Photo abc"?
At some point over the last few months, Dropbox randomly stopped uploading my photos from my iPhone 13 (iOS17 and now 18). After lots of poor app behaviour, I eventually managed to re-enable it, having manually been uploading files for quite some time. As soon as I pointed it back at the right folder, it started uploading... but with the word "Photo" in front of the filename!! So thanks to this stupidity, I now have hundreds of duplicate photos, called things like "2024-09-18 19.38.54.jpg" and "Photo 18-09-24, 19 38 54.jpg". So not only has it completely renamed it, it's ruined all possibilities to sort by title. As a final slap in the face, it's processed the images to half their size and reduced the quality! So, Dropbox... how do I disable this ridiculous "feature" that some imbecile decided would be good to suddenly implement?161KViews0likes11Comments
Photo backup on iPhone isn’t working - alternating between files
I am on the latest iOS and Dropbox for my iPhone 13. Dropbox 324.2 and iOS 16.4.1 I noticed that it was going forth between 5 and 4 photos left. There is plenty of room in dropbox. Nothing has been uploaded. I followed the instructions mentioned here https://www.dropboxforum.com/t5/Storage-Space/Photo-backup-on-iPhone-isn-t-working/td-p/515471for clearing the cache and rebooting. Still have the same issue and it won't give it up. Problem also exists backing up via cellular. Problem also persists after full delete and reinstallation of Dropbox on iPhone.Solved27KViews10likes42Comments
Videos aren't uploading automatically from my iPhone?
Hi. Photo's do upload from my iPhone, the videos won't. ( sync between the iOS Photo App and the Dropbox App ) The app says: "Camera Upload -Video Uploads are Off" What could be the cause and how to fix it? Thanks :-)Solved23KViews2likes9Comments
Camera Upload Error on Mac OS High Sierra/ Photos...Could Not Be Imported
Since April 10, I've been spending a LOT of time trying to upload photos and videos from my iPhone 7 [iOS 11.3 (15E216)] to my Mac [macOS High Sierra (Version 10.14.4)]. It used to do that no problem, but no more. Sometimes I get only an error message, while other times, I get a message that makes me hopeful -- "Finding photos / Thus could take a while..." But it is followed up by another error message. I've tried everything I can think of, including disabling then enabling imports, installing the newest version, etc. -- but I still get nothing but error messages. The two most common are: 1. "Camera upload error / Failed to import 210 of 210 photos." 2. "210 photos or videos from 2018.Phone.7 couldn't be imported. 0 photos and videos were imported." Please help. Thank you!Solved20KViews0likes54Comments
Camera Upload- Preserve Original Photo creation Dates?
Hello, I have a great deal of photos on my Iphone that I am contemplating to use DropBox. Archiving is very important to me with original creation dates. If I use the Camere Upload app, will the photo uploaded to Dropbox have the original creation date and other meta data (camera used, gps info). It is very important that I have the original creation date on my pictures and have this file be accessible on my other devices. In Mac and MS Windows, if I move a file (cut/cop), the creation date is preserved. If I copy a file, the creation date becomes the date when the file was copied. So in the Camera Upload app am I copying or moving? Or I can do both? -AndySolved20KViews3likes38CommentsNo iPhone background photo upload
I am struggling to find up-to-date information on whether or not Dropbox will actually upload photos from the iPhone when the app is in the background. For me it does not. Old posts imply that Dropbox uses location services to allow the app to run in the background. However Dropbox does not appear in the location services settings (a big no-no if it's actually using location services). Nor is it listed as using location services under Settings -> Privacy -> Files and Folders. I've tried turning off and back on the Background App Refresh, along with iPhone restarts, no change. Pertinent details: Dropbox set to all photos, background app refresh is on, cellular data is on. Dropbox is added to the Files app. iPhone 12 Pro, iOS 15.2.1. Latest Dropbox app. iCloud photos are turned off. The Dropbox app under iCloud settings is turned off. Dropbox plan is Plus.Solved11KViews1like17Comments
Will my photos get uploaded again if I move them?
I have camera upload turned on and phone pics automatically go to the Camera uploads folder. If I move them from that folder, into an album or sub-folder, will the uploading process upload them again to the camera uploads folder?10KViews0likes14Comments
Photo uploads on Android not working unless I open the app
Hi, I have the photo uploader feature turned on on my Samsung Galaxy S7, which I believe works overall. Although I have noticed that if I need it to upload a photo that I have recently taken, I need to open up the app on my phone before it will upload. I took a photo this morning; 4 hours later it still hadn't uploaded by itself. Once I opened up the app, it uploaded immediately. Older photos have been uploaded eventually, although I don't know how long it took. Any ideas on how to get this to happen immediately, without intervention? Thanks! AlSolved9KViews2likes18Comments
