You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Dropbox desktop app not syncing with my iPad Pro
Hello, My Dropbox app on iPad is not syncing with my Windows 11 desktop. For example, when I open a mind mapping software that I use (Xmind) and try to open a mind map that I saved in Dropbox desktop: beside the Dropbox icon, there is a circle formed by two arrows with an exclamation point inside of the circle. I cannot find any information in Dropbox support files on this specific icon. I am guessing it is indicating some sort of sync issue. I would appreciate your instruction and help for this Dropbox newbie. Thanks much! Dave
I can't see the top level folder in Adobe after the latest Dropbox team update
Our organization (Dropbox Advanced) recently was migrated to the Dropbox "team space" file system model. I have encountered no unexpected behavior with interacting with my files in macOS Finder or Windows Explorer in the usual way. However, I occasionally will use the Adobe + Dropbox integration to access PDFs in my Dropbox folders directly inside Acrobat Pro or Acrobat Reader, both in macOS and in Windows. After we were migrated, theAdobe + Dropbox integration (under "Other file storage" in the Acrobat sidebar) only seems to be able to access my personal folder within my Dropbox ("/[FullName]"), not the top level ("/"). Furthermore, the file storage label under "Other file storage" in the Acrobat sidebar is still "Dropbox ([OrgName])" instead of the new "[OrgName] Dropbox" as it it labeled in macOS Finder and Windows Explorer. I have disconnected and reconnected the Adobe + Dropbox integration inside Acrobat in both macOS and Windows, and the behavior is the same; no access to the top level. Acrobat is up to date in all cases. Is this a situation where Adobe has not updated their macOS and Windows Acrobats to accommodate these changes? My iOS Adobe Acrobat works just fine with the team space model, with appropriate and expected access to the top level of files. TIA, Joe
Syncing from Synology cloud app has caused duplicates, and now syncing is stuck.
Client had a Team and Personal account for many years and they were linked, allowing sharing from Personal to Team folders. Team account was synced from Synology Cloud Sync app. After changeover in April or so of this year, we received email to update Cloud Sync app and reconfigure using Dropbox Team service. Did so. Chaos reigned as all folders from Personal and Team accounts were duplicated. Dropbox support had us delete old folders which we did. Relinked Team account from Synology and it is stuck, showing errors on a few files. Deleted these files from Synology after pausing sync, then resumed sync, but still stuck. Stopped Cloud Sync service and restarted- still no good. Deleted configuration and re set up- still no luck. We are out of options and quite frustrated! Thank you in advance.
Dropbox took away my AmpliTube 5 presets
Dropbox ripped all the presets I had created for my guitar program AmpliTube 5. I simply clicked the icon to turn Dropbox on, thinking I would be able to control what I saved there. But Dropbox proceeded to start storing everything on the computer and wouldn’t stop until all my free space was used up. In the process it cleaned AmpliTube of everything I had gone to a lot of trouble to set up. I don’t want to have to pay for more storage space in hopes of getting it back, unless I know I’ll be able to get it back and keep Dropbox from doing that again. Suggestions?
How can I set up Dropbox on WD PR4100?
Is anyone successfully using Dropbox on Western Digital Cloud OS 5 and if so what are the correct network settings to configure? On my NAS WD PR4100, the Dropbox app doesn't let me go beyond the "Sign In" button. The button triggers a window to select my dropbox account, allow the API and provides a code that i then enter in the pop up window. Once that's done, i'm redirected to that same "Sign in" button and that's all i can do. After contacting WD, I was told that it was a Dropbox issue (I figure they don't necessarily care what the Dropbox app needs so it makes sense that they send you to the app maker) After contacting Dropbox, I was told that Dropbox needs some access to this and that so it's a Cloud OS 5 settings issue so i'm send back to WD which can also make sense. Anyway, i'm not very savy with SSL, SSH or networking settings so if someone got this to work, i'd appreciate some info on the settings that would unlock this service
How do I claim ownership of local Dropbox files on a Windows profile after switching to Azure AD?
Hello, We have recently changed from a local AD to Azure AD. Due to this, we had to create new profiles on the desktop. The old profiles with the Dropbox files locally synced are now inaccessible as the local AD has been turned off. We are currently trying to remove the Dropbox files from the old profile. I have tried changing the ownership on the folder(s) but the change will not take effect. I have also tried performing this with Dropbox uninstalled but I am having the same result. Any advice would be greatly appreciated