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Unable to open Excel files on Android Dropbox mobile app - Office login loop
Hi, I have a free dropbox account and have used it for years to store a few basic excel spreadsheets that I use daily. I have a paid Microsoft 365 account that I use on my android phone and lenovo laptop. For some reason the last few days, I am unable to open my dropbox excel spreadsheets on my phone. When I try to open the spreadsheet I get a log in page saying "Log in or sign up to Dropbox to link with Microsoft Office Integration". I log in using my dropbox user and pw and it just sends me to my onedrive. I have tried deleting the dropbox and 365 apps on my phone and re installing and logging in. I have tried to open the dropbox files by going into excel first and then trying to open the dropbox spreadsheet. Just always sends me to the log in page. It all works fine on my laptop, and after saving, my dropbox android app shows the newly updated spreadsheet. Dont know what has happened. Please help.
Can't add dropbox files from my iPad anymore
I have been using Dropbox for years and one of the feature I really like is the ability to import files directly from the Dropbox folder (on my iPad). For example, if a website is asking me for a copy of my passport, I would simply click on the upload, select the dropbox icon, and then choose the file I want to upload. But for the past couple of days this is not working anymore. It works fine on the laptop, but on the ipad I am getting this error (see screenshot below). I don't even know how to report this bug. Can anyone help? Is anyone facing the same issue?
Can’t edit documents in Microsoft Office
Up until yesterday, I was able to edit documents I had saved in Dropbox Basic in excel or word without any issues (and without a Microsoft 365 subscription). I updated my iPad software to 15.4.1 last night and the edit function is gone. Now when I click on the Microsoft excel button to edit a spreadsheet, I am asked to install excel - however, excel is already installed (see pic below). When I click “open”, it takes me to excel where I get a note that says“This account does not allow editing on your device. For an account with full access, contact your organization about your subscription plan” (see pic below). I have uninstalled and reinstalled both Dropbox and Microsoft office multiple time. Any hep would be much appreciated.
