You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Fake activity?
Yesterday I uploaded a movie file to Dropbox for some friends to download. Immediately after, I decided to check from a browser that wasn't logged in, to see what it would look like for them if they didn't have a Dropbox account. I was shocked to discover, under “Activity”: “Patricia Johnson downloaded this file” and “Anthony Abate viewed this file” (neither name recognised by me): So, then I logged in to investigate, but only saw “Traffic and insights: See who’s visiting... Upgrade to Dropbox Professional to start tracking.”: Surely this isn’t a scare tactic to get me to upgrade to a paid account, is it??Is Dropbox on web slow and fails often on you?
Hey everyone! My name is Ela and I’m a Product Lead at Dropbox. My team is looking to make Dropbox fast and responsive so that you can speed up actions and workflows without running into errors or failures using it. I’m looking to hear about your experience when using Dropbox in a web browser. Particularly, What parts of Dropboxfeels very slow to youand takes a lot of time to get done? What are you trying to do in the Dropbox web browser when you experience slowness? What are you trying to do in Dropbox web application when yourun into failures or errors? Please explain in detail. What type of browser are you running Dropbox on? Your inputs will help us make our product experience better.If you want to collaborate with us to shape up our product,please write “I’m ok for Dropbox to contact me by email” when you answer and we will reach out. Thank you!
.JPG Files are Supported but Something Went Wrong.
Hi there, I'm a freelance photographer / creative and I use Dropbox for most of my clients simply because it's fast and it is always fuss-free when it comes to sharing across deliverables or photographs. I never had a problem with Dropbox for the past 4 years or so and now I'm constantly facing this issue which really annoys me and I might change Cloud if this problem persists or if there isn't any solution to this. I've went through most parts of this forum and google-d for solution but none of it works. If anyone could help - this would be greatly appreciated. Some information that you all might need or ask. Screenshot of the problem: *This is a screenshot that my client(s) sent me. I though it might be a one-off thing but I'm getting the same problem from 2 or more clients already. Details: - I am using Dropbox Professional - I am only utilizing 256GB out of my available 2TB Storage. - I am using Windows and not Macbook/Apple. - The photographs are viewable on my end, I can open them in Preview / Photo Viewer - The files are not extremely large, each photo is about 2-3MB only. - I've tried re-exporting photographs in even lower-resolution and my client still are unable to view the photographs. - My clients tried using 2 different phones (Apple), a Windows Computer but they're unable to view the photographs still. - I sent them with an "anyone with the link" can view or access the folder option. - File names do not have funky lettering or data / titles. They are all named - DSC1001.jpg (and so on..) - Photographs are not uploaded via external storage. All internal storage HDD, then uploaded onto Dropbox folder (newly created folders) - I've tried clearing my browser cache and I still face this problem *I won't say this is a solution but with the same folder and files, I used another cloud platform and it worked for my client. PLEASE HELP. I LOVE DROPBOX AND I WANT TO CONTINUE BEING A USER
Unable to view folders on iPhone, app freezes.
Hello, I have not been able to use the Dropbox app on my iPhone 14 pro for about a week now. I have contacted customer support daily and haven't received any help at all so I am now attempting the community. I have deleted and downloaded the dropbox app 4 times now. I have cleared the cache on the app as well. I have restarted the phone numerous times. Nothing works as the app freezes anytime I try to go to a folder. Does anyone have any suggestions??
