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Dropbox Sign
15 TopicsHow can we change the time zone for our documents from UTC to IST?
We have integrated Dropbox with Freshsales for document signing. After both agents have signed the document and it is downloaded from the email, I need to change the time zone from UTC to IST. Please let me know how to do that.10Views0likes1CommentThe email my recipient gets for a signature request shows the old name of my Dropbox account
Hello! I need help. I was trying to update the account with my name (to be shown in the requests), but it keeps showing another name (a colleague used this account before). Can you please solve the problem?39Views0likes5CommentsI can't change my Dropbox Sign settings, as the webpage keeps refreshing.
I am having so much trouble finding a way to change the send settings for my Dropbox Sign. Whenever I head to templates and go to the upper right icon and click on settings, the page just reloads and goes right back to the templates home page. Has anyone else experienced this issue?66Views0likes9CommentsCan I change the sender name when sending over a signature request?
When I send documents to get e-signed, the recipients get an email that shows the sender name as just my first name, with all lower case letters. How do I change this? (It's my work account, so looks really unprofessional!). I've gone into settings and there it lists my full name, with proper capitalizations.5.8KViews0likes23CommentsNeed to change registered email with Dropbox Sign
We have a company account but the email alias that is registered is inactive and nobody has access to it. Drop Box is trying to send a new password to the inactive email address which prevents us from logging into our account. Any ideas as to how we can change the registered email address? Much appreciated. Tom324Views0likes1CommentDropbox Sign - do I need to cancel the signature request if one person had to sign on paper?
Hello Community! I use Dropbox Sign. For one signature request one person had to sign on paper. Do I have to cancel the signature request now in Dropbox Sign? Or I do nothing? How to archive this unsigned document and make sure that the person who signed on paper doesn't get notification to sign? Thank you for your help! Elena1.1KViews0likes3CommentsNotification on DropboxSign updates
Hi Community, We are the happy users of Dropbox Sign, but lack information on updates on changes in procedures etc. Occasionally we have experienced that the view, procedures etc. have changed from last login and no notifications of the update has been provided. I have activated the "Receive Dropbox Sign updates" setting in my profile, but have never received any notifications on coming updates. It is kind of annoying as we have documents describing how to use Dropbox Sign and they then need a quite fast update. Appreciate to hear about your experiences with update notifications.594Views0likes1CommentOld Drop Box account
I am trying to sign into my account. I know my password and information, it is trying to verify my email by sending me a verification code. which I no longer have access to that email. I can give you my ID card or whatever it is that you need to access my files. Please HELP!!!724Views0likes1Comment