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Forum Discussion
Old Drop Box account
I am trying to sign into my account. I know my password and information, it is trying to verify my email by sending me a verification code. which I no longer have access to that email. I can give you my ID card or whatever it is that you need to access my files. Please HELP!!!
- Rich
Super User II
Kings wrote:
I am trying to sign into my account. ... it is trying to verify my email by sending me a verification code. which I no longer have access to that email.
Unfortunately, if you've forgotten your password or it's expired, or you're being sent a one-time security code, and you no longer have access to the email registered with Dropbox, there's no way to access the account.
Your best option is to contact your mail provider and see if they can restore your email account so you can receive the one-time security code.
