You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
How can I cancel and get a refund for Dropbox Sign?
Hello in 9/2024 I made a dropbox Sign account so I could get my roomates to sign an agreement easier on a pdf. It wasn't the only way but this was the fastest way and I believe there was a free version, or a free trial that I may have signed up for. I could've sworn that I canceled this subscription but apparently I didn't and that's on me I guess.... When reviewing my taxes and credit expenses for the past year I came across 119.88 dollar charge in 10/2024. I was wondering if it was possible to get it refunded as I only made 3 or 4 signature requests during that one month. Pretty disappointed by this page Contact Dropbox support - Dropbox and I have no idea who to contact to pursue this. Anyone got any advice for me?
Which plan is good for users to upload files to my account, and to download my videos?
i want to create an online digital product website where i want to sell my files and my video online,i want to link drop box account with my website so as to acess all my video right from website and upload them to my website and fix a price to it without coming to drop box account through a plugin, My question is,if a client visit my website and pay for a particular product,can such client be able to redownload the same product at any time from my website.please help. also suggest the plan that will be convenient for me to achieve that,i only have one terabyte video,also how to go about my question please?
How to send a complaint about customer service?
Hello everyone. Long story short, I've had three support tickets without a solution marked as solved. The last time, I explicitly requested that my message be turned into a complaint about the "support" I was receiving. Nothing, absolutely nothing happened, no reply at all. I've been a Dropbox user for over a decade, and the decline in the quality of technical support (and of the service itself) is appalling. Does anyone know how can I send a formal complaint? thank you!Billing issue with accout upgrade - Discount not reflected in confirmation email
I upgraded my DropBox account to essentials using a 40% discount link for your 1st year offered through my credit card. The sign up page corrrectly showed the 40% discount at $119.40, entered my credit card infoand hit submit. On the summary page it showed that after the 30 day trial my card would be charged $129.40. Thats $10 more than what it said previously and less than the 40% it should be. Then I receive my confirmation email and it says that after the 30 day trial I'm going to be charged the full amount at $215.67. Posting this here since not sure where else to seek help. Bit surprised DropBox offers no phone number or email option for personal accounts. Aside from just cancelling the trial not sure what else to do. Thanks for any help.
Can I get a refund for my Dropbox plan?
I know Dropbox has no refund policy, but since I've been billed annually for my Dropbox subscription for many years, it was just renewed less than a month ago and I now need to cancel. Financially I've realized I am already paying for Microsoft 365 that has One Drive for storage options and I don't need two different platforms for storage. I would love to respectfully request a refund. I cannot find anywhere on the website where I can contact Dropbox for this request, no phone numbers, no emails, no chat, etc. I'm not sure where to turn.