You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
GUI
26 TopicsImage thumbnail not showing up, only generic icon when i goto 'camera uploads' to try to attach imag
hi, i just had to reinstall my pc, reinstall dropbox, etc.. all good. but in outlook i goto attahc an image, i goto my 'dropbox\camera uploads\ folder, and all i see are generic blue icons , not the thumbnail image... how can i select the right attachment if i cnanot see it? this also happens when i use windows explorer, and i goto 'dropbox\ (any dropbox folde with images in it) help! ive got the dropbox sync on, its not paused... it was worknig fine before i had to reinstall. so i know it can work. not sure what options need to be edited, but dropbox is worthless like this thx16KViews2likes49CommentsDropbox not displaying in Chrome
Hi everyone, I'm having a strangely annoying thing go on today with Dropbox on Chrome. I didn't have it yesterday. First I can't display files sent to me via a Dropbox link on Chrome. The link displays as a Jpeg of the first slide and that's it (no dropbox menu or anything). I could display the file sent opening an incognito window, or on another browser (Safari). The link was Keynote slide document in this case - but no Dropbox file links seem to work on Chrome at the moment, though they do on Safari. Then I tried accessing my Dropbox account on Chrome and only got a blank screen just white screen with a black cookie warning bar on the top. Clicking learn more led me to Dropbox support website which worked, but clicking OK did nothing (I didn't take a screenshot). Meanwhile Dropbox on the desktop seems fine as well, as far as I can work out my account is syncing all my folders and files fine. Given it seemed to be something going on with Chrome, I emptied my cache, deleted cookies, restarted multiple times, updated Mac OS just in case, restarted my laptop again. The main page of Dropbox showed up where I could log in to my account on Chrome so I thought it was sorted, but now it only shows me this screen. It looks like it's loading but just stops there. It seems some setting on Chrome (?) but I can't figure out what, and I haven't actually changed anything between yesterday and today... I'm a little stumped, happy to have ideas of things I could or should be doing, thank you!Solved8.7KViews5likes40CommentsHow to delete individual scanned pages when scanning documents on the mobile app?
There used to be an ‘x’ button on the top right corner of each scanned page in the scanning function on the mobile app, but I’ve just noticed that it has disappeared with the new update. Since scanning whole documents in one go without any mistakes would be difficult to pull off, I’m wondering if there is any way I can get the ‘x’ button back. For context, I am using the latest version of the iPad app. Thanks!Solved7KViews0likes8CommentsCan I customize the icon for my Dropbox Folder on my Mac?
I like to customize the icons for my folders. I can't seem to do that with the main Dropbox folder that looks like this: I see a large number of custom icons for Dropbox folders with a google search, so I assume there must be some way to customize the icon, but I haven't figured out. I am running Mac OS 10.15. Any suggestions?6.3KViews2likes8CommentsA certain icon overlay doesn't work in Windows
I have been working to resolve issues regarding icon overlays. After reading a lot of posts on this forum, I figured out how to edit my registry and move Dropbox overlays to the top of the list, giving them priority. This worked - with one odd exception. The icon for mixed state files won't display no matter what I do. According to this link, that should be DropboxExt09. (https://en.wikipedia.org/wiki/List_of_Shell_Icon_Overlay_Identifiers) I realize this is a minor issue. But having spent a lot of time on the general issue, I am hoping someone can help me fix this one quirk. Thanks ...Solved5.6KViews1like10CommentsWindows 11 Smart Sync Icons Missing
Hi I'm on Windows 11 and Smart Sync works fine, the icon overlays in Explorer just don't show up. Except for one thing: If a file is Online Only, then it has this (non-dropbox?) icon: That little cardboard box icon goes away if the file becomes local. But otherwise the smart-sync icons don't show up. I tried reinstalling Dropbox and nothing changed. Oh and nothing at all on folders. Any ideas? EDIT: Adobe Creative Cloud has it's own cloud storage and it's icons are still there. I know Windows has a limit on these kinds of icons. Is there any way to give Dropbox priority?4.8KViews1like3CommentsStarred folders missing from quick menu
Hello, I used to see a "Starred" folder menu option on the left hand side of my screen when using Dropbox in Chrome. I now only see the following options: SignaturesNew Shared File requests Deleted files How do I get the Starred folder/file option back here? It is extremely useful as I am a business user and there are hundreds of files and folders in my Dropbox. Thank youSolved4.5KViews5likes14CommentsSort by name not working on DropBox app for Mac.
Hi, could someone please let me know why the folders in my dropbox application for desktop on Mac are not being ordered correctly by name? The settings are set so that they should be, and all other files and folders on the computer are ordered as so. The folders are also ordered correctly by name in DropBox web, but for some reason, ordering by name in Finder doesn't work. To reiterate, ALL other files on the computer - on the hard drive and in Google Drive - are organised perfectly by name, in ascending numbers or alphabetically so this must be something to do with DropBox and or it's relationship with Mac OS. If someone could help I would greatly appreciate it! Thank you.4.3KViews1like25CommentsHow to find the folder size on the Dropbox website
My drop box is apparently too large, and I think it's because I have many shared folders with other organizations (I'm a consultant, so these folders generally belong to the organization I'm contracted with). I need to know which folders are the biggest so I can figure out how to fix the size issue, for example by asking to be dis-included for folders related to projects I'm no longer involved with. But the instructions I've googled for how to find the size of each folder have been USELESS. I'm trying to do this via the web interface. I do NOT have a "size column". Don't ask me to click that unless you can first instruct me HOW TO MAKE IT APPEAR. Alternate instructions say to simply hover my cursor over a column header to find "size" that way. But simply hovering over a column header does NOTHING, meaning nothing shows up, no options, just absolutely NOTHING AT ALL. I cannot select "size" this way because there is NOTHING to be selected AT ALL. If I left-click on a column header, it simply re-arranges the files, still without showing me any options to select from. If I right-click on a header, it shows me the following options I can select, NONE of which include "size": Multi-file organize Set naming convention Show deleted files Request files Rewind this folder Please advise.Solved4.1KViews1like4CommentsAlphabet slider on the Dropbox app on iOS doesn't work with folders
On Dropbox app iPhone iOS 15 There is an alphabet slider that you can use to jump to different parts of your dropbox quickly. You used to be able to use it for any file in dropbox, but now it doesn’t work for folders. is there a possibility of correcting the situation so that the alphabet slider also works for the photos like it used to? I currently have 160 folders and when I want to search through them I can either jump to the very top or the very bottom. It won’t take me to the letter I click on which can be time consuming when you are looking for certain things a lot of the time. is it possible to fix the alphabet slider to work with the folders again?Solved3.9KViews2likes24Comments