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Microsoft
166 TopicsI can't open my Microsoft files when they're set to online-only.
Hi All, I can't seem to open documents when they are saved on Dropbox. My files are set to online only. However, photos and other media does not have an issue. But office and pdf often encounter an issue where they don't open or the dialogue box just keeps loading. When I move files outside dropbox, they open just fine. Thank you for your help.29Views0likes3CommentsAccess Blocked: Dropbox's request does not comply with Google policies.
Hi I am trying to open an Excel workbook via Dropbox on my S24 Ultra so that it will save directly to it. I go through the log in process for Dropbox in Excel and I'm getting a message saying "Access blocked: Dropbox's request does not comply with Google's policies". I've tried add Dropbox directly in the app and I get the same message. Please help!107Views0likes14Commentsエクセルファイルがフリーズする
数日前からdropbox内のエクセルファイルを開こうとすると途中でフリーズしてしまうようになりました。 microsoft365の購入元のサポートに連絡したところ、同様現象の問い合わせが複数件来ているとのことでしたが、その時点では原因は不明でした。 dropbox内のフォルダのショートカットをデスクトップに保存していますが、dropboxアプリを終了するとショートカットのフォルダからエクセルファイルを通常通り開けます。 エクセル以外はワードを含め、開けないファイルはありません。 この現象の解決方法をご存じでしたらご教示ください。 OS:windows11Solved159Views0likes3CommentsDropboxからOffice製品を開く際の挙動に関して
【事象】 DropboxからOfficeファイルを開こうとすると、ファイル開くまでのダイアログが100%の表示から止まりファイルを開くことが出来ません 【現時点で見つけている対処法】 ・オフィスソフト内で「Dropbox for Teams」のサービスに接続済みの場合に発生しています ・再度当該サービスの連携、アカウントへのログインし直しを行うことで解消します ・ただ、ファイルがWOPI: Web Application Open Platform Interface)経由で開かれるように勝手に変更が行われてしまっているように見えます 【聞きたい内容】 ・なぜこのような事象が起きているのか ・WOPI経由で開くようになってしまっている挙動の直し方 よろしくお願いします87Views0likes1CommentThe Dropbox plug in for Outlook remains greyed out, and content doesn't appear.
I have a new laptop on Win11 and I added the Dropbox plug-in for Outlook. But it remains greyed out and the folder that should appear on the left folder navigation is missing. I installed the local app and that seems to be working fine. I have tried uninstalling and reinstalling, fully updated windows, the laptop, and the applications. Nothing seems to work.. I had wondered if it was due to my drop box being personal or if there was another issue. It was working correctly on my old system. Thanks31Views0likes1CommentDesktop app on Windows doesn't display correctly. The pop up window looks duplicated.
In the app window when I try to select an icon at the top another duplicate but smaller window appears. The same issue occurs in other places (see 2nd screenshot). I've tried uninstalling and re-installing the app but the same problem occurs. Does anyone know how to fix this?Solved54Views0likes5CommentsTransfert bloqué via fenêtre contextuelle Windows 11
Bonjour, j’ai récemment changé d’ordinateur et je suis passé sur Windows 11. J’avais pour habitue d’utiliser la fonction de transfert de fichier via la fenêtre contextuelle de Windows mais depuis le changement d’ordinateur mes transferts restent bloqués à 0%. Merci par avance pour votre aide.30Views0likes3CommentsCo-authoring does not begin when opening files from File Explorer (Windows 11)
Hi, I have just upgraded from a personal dropbox account to business standard (a team of 3 members), and also subscribed to M365 apps for business. After following the steps on 'Getting started with Microsoft co-authoring for Dropbox" https://learn.dropbox.com/self-guided-learning/microsoft-co-authoring-for-dropbox-course/microsoft-co-authoring-for-dropbox-guide I am able to open files in the Team Folder within Excel / Word with co-authoring enabled (auto-save on). However, when I open the same files directly from File Explorer (Windows 11), the file will be opened the same way like when I was using a personal account (not co-authoring, auto-save off by default, still seeing dropbox badge). My team member followed the same step and did not experienced any issue. Please help :(((192Views0likes12CommentsI can't open my Excel files online. The website keeps loading and freezes.
Hi, I can't open my Excel files any more. Normaly I open them with the Excel for the Web option and work in them. Now it keeps on loading (right under in the screencorner) but it freezes/doesn't open. Has anybody an idea how to solve this?I can no longer open one of my shared Excel files.
I have a shared excel file that I no longer have the option to open in excel or excel for the web. It used to have the green excel icon next to it but now it looks like a gray file box with a up arrow. Not sure what's going on.Solved66Views0likes4Comments