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Camping Namaste's avatar
Camping Namaste
New member | Level 1
8 days ago

I can't open my Excel files online. The website keeps loading and freezes.

Hi, I can't open my Excel files any more. Normaly I open them with the Excel for the Web option and work in them. Now it keeps on loading (right under in the screencorner) but it freezes/doesn't open. Has anybody an idea how to solve this?

edit
Microsoft
Web
  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    8 days ago

    Hey Camping Namaste, thanks for bringing this to our attention.

    Can you try clearing your browser's cache, to see if that helps? 

    Is this happening on multiple web browsers on your computer? If I were you, I'd try using a different browser too, just to check if the behavior remains consistent there.

    Keep me posted!

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