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I can't open some Excel files on the Dropbox app of my 10.15.7 macOS Catalina.
I cannot open certain Excel files I have on Dropbox. It's possible this has something to do with the fact that my Mac is more than 10 years old and is no longer supported. I am running Mac OS Catalina 10.15.7 and can't update. The Excel version I am using on this Mac is 16.66.1. It also can't be updated for the same reason as above. I can open these same files on a Windows computer that is also in the family, leading me to believe the problem is directly related to my Mac and its operating system. Does anyone have any insight into this problem?
problem opening documents in dropbox app on laptop "word unable to read this document"
Hi there I have one dropbox account for work purposes. After working perfectly, I'm now having issues with the dropbox app on windows laptop. Error message: "word is unable to read this document. It may be corrupt. Try one or more of the following: open and reapair the file/open the file with the text recovery converter". this is affecting 90 per cent of the documents I try and access from the app. I have ensured I'm logged in to the same account (I only have one anyway), uninstalled and reinstalled the app and used selective sync for the folders I need to see in the app. following exactly the same steps on a different laptop, it all works perfectly. So, is there something about a setting on my work laptop that could be causing this? help very much appreciated! thank you
