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Why is Dropbox asking me to upgrade my account?
In the last week, I received three marketing emails from dropbox aimed at getting me to upgrade my account thinly veiled as alternately alarmist alerts and courtesy reminders about my account reaching storage capacity. I still have 500 GB of space in my account. I have not recently greatly changed my dropbox activity or added an unusually large number of files. This is clearly just a new, obnoxious and borderline-underhand marketing approach to get busy or less computer savvy people to upgrade in a panic thinking that their files are about to be lost or stop syncing before they check their account details. "It’s time to upgrade your account." When using around 1.5 of 2 tb of my storage for the last six months? Actually sounds like I have the perfect plan for me already! "your files are about to stop syncing!"If my account is really going to struggle to sync when I am using 75% of the storage capacity that I pay for each month and have hundreds of gigabytes of space left, that is a terrible product and service. If the 2TB plan actually supports backup and sync for far fewer than 2TB of files, do not call it a 2TB plan. "There's no need to delete anything...yet. We've got you covered." Great, that is literally exactly what I pay for each month. You don't need to let clutter my inbox congratulating yourselves for doing the service your company exists to do. C'mon Dropbox. I'm squicked out. I just unsubscribed from "running out of space emails" but this is dumb as heck.Promo popup offer disappeared
Hello, I had a promotion offer pop-up when I logged in today, but I wanted to check how much the upgrade prices were before commiting to it. I assumed it would be available on the upgrade page, but now the offer isn't appearing anywhere, even when I logout and log back in. Is there a place where offers are logged so I could review it again?
Got an email for an upgrade to Essentials, but I don't have a Professional plan
I just got an email from Dropbox saying: "We’re providing you with a free upgrade from your Dropbox Professional plan to our new Dropbox Essentials plan at no extra cost." However, I do not have Professional. I did at some point, but not anymore for several months. So I'm just wondering is it some common bug and several people have recieved such messages by mistake - or is it just me? And will I end up getting a bill for a Pro plan I didn't want? 😕
Dropbox harassing me and scaremongering
Dear Dropbox, I am being constantly harassed by you, to encourage me to upgrade. For over 4 years, I get regular emails, saying "You’re almost out of space!" you tell me, and sometimes it is "YourDropboxneeds more space!", or "COURTESY REQUEST: We're contacting you about yourDropboxcapacity!" But recently, your emails have become borderline harassment and scaremongering."Open ASAP: We're reaching out to notify you of your limitedDropboxcapacity!" you said last week. Today it is "Eligibility confirmed: Chris, you'll lose access to your files if you don't act soon!". The email goes on to say: "Even adding just one more file might stop your account from syncing and being able to access them when you need to." Dropbox, your language and pushiness to upgrade is ridiculous. I'm using 10.45 GB of 12.13 GB storage on a free plan.My files are NOT about to stop syncing, and I will NOT suddenly lose access.This is because I stopped using myDropbox as my primary cloud storage provider years ago,after your Plans became too expensive. Perhaps I would consider upgrading my account if the Plan fees and benefits was reasonable, but your marketing and sales emails are so aggressive!! Can somebody please explain the excessive and agressive emails? ChrisI'm unable to use my free Dropbox account, because of "30 day free trial has ended" pop-up.
Please help me get rid of this annoying pop-up that has no exit button. I have a free basic plan of 2GB and I have only used 38.8MB of storage. Now, I cannot navigate my account because this pop-up saying my "30 day free trial has ended" keeps blocking the whole screen. Pl I only want the basic free plan but it does not allow me to continue with my basic free account. Please help. I've tried clearing my browsing data, using 3 different browsers, and using an incognito window.
