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jw1313's avatar
jw1313
Explorer | Level 3
3 years ago

Promo popup offer disappeared

Hello, I had a promotion offer pop-up when I logged in today, but I wanted to check how much the upgrade prices were before commiting to it. I assumed it would be available on the upgrade page, but now the offer isn't appearing anywhere, even when I logout and log back in. Is there a place where offers are logged so I could review it again?

 

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  • Nancy's avatar
    Nancy
    Icon for Dropbox Staff rankDropbox Staff
    3 years ago
    Thanks for posting about this here, jw1313! 
     
    Do you remember what this promotion was about? Did you get a new device perhaps and you were offered promotional space? 
     
    Any additional info you can send could help. 
     
    Let me know when you’ve got more updates.
    • jw1313's avatar
      jw1313
      Explorer | Level 3
      3 years ago

      Hi, thanks for replying!

       

      It was a 3 months free offer for me to upgrade from my basic account. No new devices.

       

      • Hannah's avatar
        Hannah
        Icon for Dropbox Staff rankDropbox Staff
        3 years ago

        Sorry to jump in here, jw1313, but can you check your email, to see if you also received an email about this promotion?

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