You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Notifications
42 TopicsNot getting notifications when files are added to folder
As the title says, I'm not getting notifications when a file has been added to a shared folder that I created. I can see that something was added if I view "Sharing activity," but I'm not getting notified. In fact, when I click the bell icon to view my notifications, the last notification I have is from last month... so, if there is sharing activity from 10/17, how come there is no matching notification about a file being uploaded? I noticed this happening today, when I received an email last night about "Last week's updates in your shared folders." I'm like LAST WEEK????? How come I'm just now seeing this??? (Granted, it was just Thursday when they were added, so it hasn't been a full week, but still...) File added 10/17 (today is 10/22) and I'm just now finding out that some files were added. Windows 10 Using the Dropbox app Attaching screen shots (if this works)Solved443Views0likes5CommentsNotification when I share a file
Hi ! When I'm sharing a document to someone with the "Share" button, the receiver would like to get an email notification such as "a document has been shared to you, get access with this link". But so far, there are no notification sent. It could be either to people who has and hasn't a Dropbox account. Can we have a notification sent to people when we ask to share it? Thank you for your helpSolved856Views0likes7CommentsDo users removed from shared folders receive a notification?
If I remove a user from a shared folder (being myself the owner of the folder), will that user that has been removed receive a notification? I'd like to remove a user from one of my shared folders, but I don't want that user to know that they have been removed.161Views0likes1CommentWhy am I getting the 'user wants to join your Dropbox team' emails?
Hi! We started getting these [Removed as per Community Guidelines] emails whenever someone tried accessing our shared files through shared links. Please explain why it happens and how to stop getting these messages. Thanks!945Views1like14Comments"Shared Link" notification appears constantly on the Dropbox desktop app and website
Hello, everytime that I connect myself on dropbox (website or app) I receive a popin (Shared Link) with 2 action buttons (Dismiss or View) that mentions that xxx shared a folder of 10 photos with me. When I click on view it generated an error. I have contacted the person that says that the folder doesn't exist anymore at her side. How can I get rid of the super annoying popin. Thanks376Views0likes1CommentCan we disable notifications for when a folder is shared?
Hi Team, Our end users are currently receiving an email notification when we share a dropbox folder with them. Attaching a sample email here. Is there a way to disable this notification.We have custom emails triggered for this usecase and would like to refrain from sending this default emailSolved1.3KViews0likes4CommentsNot Receiving Confirmation Email after uploading file to a file request
For some dropbox file requests, I do not receive the confirmation email that says "Your files were uploaded to ______" For instance, today I had to upload my file to the file request link and I inputted my name and email hoping to receive a confirmation email. I got the "finished uploading" message after but no confirmation email. I've checked spam as well and nothing. I upload files everyday to my agents and usually I get the confirmation email. This file was a link from casting and I want to make sure I submitted successfully before the due date.Solved4.6KViews0likes15Comments