You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
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36 TopicsDropbox folder bounces in the dock on Mac when syncing.
NOTE: a thread already exists for this issue but was closed without a solution. I'm writing this here to reopen it. The Dropbox folder in my dock (Mac OS Sequoia) bounces every time a file is updated by dropbox Sync. When syncing hundreds of files, it will bounce constantly. When opening a cloud document (online-only document that is opened via the desktop file explorer and temporarily loaded onto the computer), it also bounces. This means that if I even use quick-look to preview a batch of images, my dropbox folder icon will bounce incessantly as it loads higher-resolution preview thumbnails. People have tried disabling this in terminal and it hasn't worked. I haven't personally tried the terminal method due to these reports, but I would prefer to manage this in the notifications preferences of Dropbox instead. Even with everything turned off on my notification preferences, it still bounces.1.8KViews0likes9CommentsCan't Clear Notification Icon
Dropbox v171.4.182. Windows 10 with all updates. Dropbox icon in tray shows 1 notification. I have gone to notifications and cleared all of them - none remain. Quit and restarted Dropbox. Rebooted computer. Dropbox icon continues to show 1 notification. Help! KevinSolved2KViews1like13CommentsI keep being asked for my Mac password every time I rename/move files on Dropbox
I know there has been a couple of other incidents like this. But I dont want to reinstall Dropbox to be honest. So just like the subject say:Mac Finder asks for password each time I rename a file or move in Dropbox. And now comes the weird thing. This all is hapening on my iMac Pro (Sonoma v14.5). While when on my Macbook Pro (Sonoma v14.5) it just works fine. So its really only happening on the iMac. Got the same other programs installed on both machines. Yes, also Onedrive. But I closed it to test if that is the problem, but it isnt. Checked online if I can edit the file name there; and yes, I can. Installed in the right way and it always worked. It just stopped working like a week ago. I also checked the sharing & permissions, gave everyone read & write and also applied to enclosed items. Really lost atm.Solved5KViews0likes11Comments"Device enrollment" notification each time I use my Mac.
Hi Everyine! I’m having a strange problem I just can’t get a handle on. I purchased a used MacBook recently and while using the computer I get a notification window every 5 minutes or so announcing Device Enrollment - Dropbox, inc can automatically configure your Mac. There is no Dropbox installed on the computer so I can’t click on an app or the icon in the menu bar, etc. How do I make this pesky thing go away? Any ideas?645Views0likes4CommentsiPhone app shows "Shared Link" alert for a file that has been deleted long ago
Hello Support, Every time I open your iPhone app, a pop-up appears informing that I have a shared link to a file that was deleted long time ago. The issue seems to be exactly the same as detailed here: https://www.dropboxforum.com/t5/Apps-and-Installations/iPhone-app-shows-quot-Shared-Link-quot-alert-every-time-I-open/td-p/724914 Just like that user, I have removed the app and rebooted the iPhone but to no avail. Could you please post instructions here on how to rectify the issue? In my case, the app is running on iPhone 8 w/ iOS 16.7.8 Thank you.765Views0likes6CommentsRed box on the Dropbox tray icon
Hello everyone! Why is the red box on my dropbox Windows taskbar icon? I've read in another thread that it's not a big deal and it's about some notification problem. But I have all notifications on. When I delete a file from one of dropbox folders the icon doesn't show syncing (which it does properly), just stays with red box. When I restart the program, the icon shows syncing, but then shows the same red box. It really freaks me out TBO.Solved4.6KViews0likes19CommentsHow can I stop receiving notifications to update my Dropbox app to the new File Provider?
I dont want Dropbox for macOS on File Provider i want plain old dropbox but i keep receiving messages telling me to get that version, i dont want it as it would (censored) my workflow totally, how to stop stop receiving these message? many thanks606Views0likes1CommentNew message notifications will not go away
I have several “unread” messages from Dropbox which when opened or marked as read the “2” displayed above the icon will not go away. The marked as read button does nothing and there appears to be no way to delete the messages ? Using app on new iPad Pro.Solved13KViews9likes64Comments