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Shared link asks viewers to request access. Why does this happen?
Greetings. I have a shared file set to be viewable by anyone with the link, and I've sent the link to those I want to view the file (see screenshot). However, when they access the link, Dropbox states they "do not have access to this file" and offers the option to request access, which I must individually approve. I have other files configured with these same settings, and those with whom I've shared those links can access them without any separate approval. I don't know why this particular file is different. Am I missing something?
I don't see the option to unshare a folder, even though I'm the owner
I'm facing some problems when trying to stop sharing several folders I'm the owner. The share icon is present, but I am the only member of this folder. I understand that until I remove myself from the shared folder, it will remains shared; however, I can neither find the option to remove myself from the folder nor the option to "unshare folder". What should I do?? It seems that the issue of unsharing folders is very common on this forum, perhaps indicating that this feature isn't as easy to use as the Dropbox team thinks, or the documentation is not explicit as it should be.My account shows that someone else is the owner.
My account shows that another person owns it. I'm unable to use features because that person is always on the shared list as the owner. Do I close it and open it under a different email address? I don't really want to do that because I want it associated with my company name/email address.
I got a DMCA in 2023, but I still can't share files, even though I've deleted the file in question.
Hey guys, hoping someone on staff can help me out. I got a DCMA complaint against a file I was sharing back in January of 2023. (Purely based on the file name and not because any of the contents were actually infringing, but I'm not here to debate that.) So I read the scary notice, and although I felt it wouldn't stand up to scrutiny I decided the fastest way to resolve it would be to comply and delete the file from my account and remove all links online that previously pointed to it. However, my sharing feature remains disabled over two years later. I finally decided to get a trial of the Plus plan to see if that would jumpstart anything, but the matter remains unresolved. So as my last resort I'm coming here. Is there anything else I need to do in order to get the sharing restriction lifted from my account? It is not and has not been my intent to share any copyrighted content on your platform. Thanks for your time.
Files show a cloud beside them and won't let me upload to other transfer tools
Hi, I am having a problem with my photographic files saved in dropbox. I have a fully paid subscription. The files are showing in dropbox with full file sizes but when I try to upload to another platform they show up with 0 bytes. Also, I cant see the thumbnails of the photos so it is difficult to select individual files as I can not see which photo is which without going back to dropbox and recording each individual file number which is a total pain. This never hapened before. I would be greatful if you could shine some light on this, adding screenshots below.
