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Can’t create a link from Dropbox file to share.
For some reason now, I’m getting an error message trying to share a file or folder from my Dropbox. I have the Basic account and therefore no support from Dropbox. I have tons of files I need to have access to share or to be able to recover them and move to a friendlier service. Any help would be greatly appreciated.
How can I connect a shared link to my Dropbox account?
Someone sent me a link to see a Dropbox folder on their system. Works fine IF I USE THE URL. Is there a way to connect that link to MY account, so I can see a list of links shared with me? Or do I have to save the shared URL elsewhere to get back to the folder?
Send and track discontinuation
I'm paying annually for an Essentials plan with you. Currently, I'm paying over $400 CAD per year. Between your discontinuing Vault and now discontinuing Send & Track, you're removing features that I've paid for and are also features that influenced my decision to go with Dropbox Essentials in the first place. I don't see you offering to reduce the price of my current plan that you're removing features from. In the e-mail I'd gotten about the Send & Track discontinuation, you offered a promo code for 3- months free of DocSend Personal. How nice of you, eh? How nice to offer me 3 months free of a service that I'd already paid for, you took away, and are now forcing me to pay for again to keep using! At the low low price of an additional $120–180+ in addition to the $400+ that I'm already paying you per year. 🤬 Seriously, what is going on with Dropbox as of late‽ Clearly, it's time we all start looking at alternative service.
How can I upload files to someone else's folder without affecting my own space?
I'm working on a job where I've been asked to upload my files to the company Dropbox. They created a folder with my name, but when I follow the link, It says "your dropbox is full" and tells me I have to upgrade. I removed my free 2gb Dropbox account years ago. Apparently Dropbox still has me on the list. Shouldn't I be able to upload my files to the folder created for me by the company without purchasing storage myself? I don't need those files save on a personal Dropbox, espceially one I did not know I had.I received an email about the discontinuation of the Dropbox Send and Track feature. Is it real?
The email was just sent to my inbox; partly stating: “After careful consideration, we will be discontinuing Dropbox Send and track as of March 31, 2025. This includes sending files as well as tracking analytics for those files. “ IF THIS WAS INDEED SENT BY DROPBOX; please explain - since I’m paying way too much money to have any of my files deleted!!!
Sharing a Dropbox link while using BombBomb tracking...
Hello, I am with BombBomb customer support and this was brought to my attention by a mutual customer. When sending an email from Gmail while using the BombBomb extension, the link is blocked. I have to disable the BombBomb extension or BombBomb extension tracking. Scenario: 1. I am in dropbox and I click on share a folder. It generates a url to share and copies it to the clip board. 2. In the chrome browser, in my gmail, I create a message and "paste" the link into the email. The text of the link shows the correct url. 3. The receiving party opens the email and clicks on the link. The URL is blocked. It is a bixel link in particular that is being blocked. This only happens with a gmail/chrome account that has the BombBomb extension enabled. When the extension is disabled, the link is sent through fine. We have tried multiple other cloud-sharing platforms and sharing links and this does not happen in others so I think it may hopefully just be a simple security or whitelisting situation. Please let me know if I can help any further or connect you with anyone in our team for help in solving this problem. Thank you!"Email to Dropbox" feature ...
for "Email to Dropbox" feature i rather have random numbers for email address (like UUID number, "591b6596-1632-434b-9dea-fb85db01ceab") or option to create you own email address (UniqueName@addtodropbox.com or username@addtodropbox.com) (no special characters, like !@#$%^&*, this could cause problems with email apps/tools) this is much safer and easier to use .. thank you AndréFile requests: Option to edit both the name of requester and description
Hi all! It would be great if we had a rich text option when writing descriptions for our file requests. It would also be great if I could change the name that's sending the request so it can come from my client and not me personally. Here's an example where some line breaks and HTML markup would be super helpful!Shared link asks viewers to request access. Why does this happen?
Greetings. I have a shared file set to be viewable by anyone with the link, and I've sent the link to those I want to view the file (see screenshot). However, when they access the link, Dropbox states they "do not have access to this file" and offers the option to request access, which I must individually approve. I have other files configured with these same settings, and those with whom I've shared those links can access them without any separate approval. I don't know why this particular file is different. Am I missing something?
