You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
How to create a shared area for non-Dropbox users.
I am needing to provide a place for a couple of videographers to upload files to my Dropbox so I can include them in my edits. When I created a shared file and sent it to them, they respond that they are asked to create a Dropbox account of their own to access my link. I just need them to upload their video files to my account - they don't need to have their own Dropbox accounts. Is there a way around this requirement to create accounts for these non-Dropbox users to access a shared directory?
Better Sharing & Better Branding
Dropbox is wonderful -- I've paid for professional for ten years -- but it could be immensely better.. You will make more money if you do these two related things:) (1) The branding feature is way too basic. The options seem like they're from 1995. It would be wonderful if we had more options and more customization. Specifically, if we could create different branding for different customers, it would be amazing. (I use Dropbox to share pictures and videos with my customers. I want to put THEIR branding on these files and galleries, NOT MINE.) (2) The experience of RECEIVING shared files is HORRIBLE, for the people who RECEIVE the links or transfers. Even using the current branding options, Dropbox still puts its OWN branding on the page – this is confusing for the receiver. It's messy and ugly, and it takes up too much screen space. They think they have to create a Dropbox account to receive the files. You are trying to get sales, through me, a paying customer -- that is **bleep**ty. Please take all your branding and sales prompts off these pages, for us paying customers. Also, browsing through pictures on shared links is a slow and not-intuitive process. It would be amazing if you could make it function like[removed per the Dropbox Community Guidelines]. These companies create beautiul galleries, and customers can easily create lists of their favorite pictures. You could actually steal all their business if you did this. I am 100% certain your customers would love these features:)
I can't share any files on my account, why?
Hi Dropbox Community, I’m reaching out as a long-time Dropbox user of over 10 years, and I’m currently in a tough situation. Yesterday, I received a message saying, "We’ve interrupted your sharing activity because your files might contain phishing content," - I cannot share ANY folders or files and this is really going to impact my small business. I rely heavily on Dropbox to share essential documents like PDFs, Word files, and Excel spreadsheets with my clients DAILY. This interruption has left me unable to collaborate, and it will undoubtedly cause many embarrassing moments. I’m worried it will make me look unreliable to my clients, which is definitely not the impression I want to give. The potential effect on my business and income is quite concerning. I appreciate all of Dropbox's security measures, but I’m reaching out to see if anyone here has faced a similar issue or has advice on how to resolve this quickly. Restoring my file-sharing capabilities is critical for my operations. Thank you for any help or insights you can provide!
I need to transfer a file's ownership to another member.
I volunteered to collect family photos and create a slideshow for a funeral for my friend’s family member. I apparently I am the owner of this slideshow’s file, which is eating up a lot of my storage. It’s been five years now and I’d like to delete it, but feel I should transfer ownership of it to a family member in case they want access to it. I would rather it reside in their storage than mine. I followed the directions to transfer ownership to one of the people in the shared group, going to “manage permissions” but the drop down arrow does not offer that option like the directions said it would. Everyone else in the group only has the “can view” option. How can I transfer ownership and get this slide show out of my storage?
"Something went wrong. Don’t worry, your files are still safe" error when viewing shared files.
Hey, I have been trying to view some shared files but they always pop up the error: "Something went wrong. Don’t worry, your files are still safe and the Dropbox team has been notified. Check our Status Page to see if there is a known incident, our help centre and forums for help, or go back to home." Can somebody share a work around here?
