You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Shared Folders
100 TopicsWhat happens when I delete shared folders and files?
I was provided access to files and folders. When I delete the files, does it delete them for everyone that has shared access to the folder? What about permanently deleted files? Can the other members still access those under their deleted folder?Solved29KViews0likes9Comments"tmp.drivedownload" Error - unable to resolve with tech support escalation
This error has been happening for weeks, and tech support has unfortunately been totally unable to help me. Thought I'd pitch this here. I am on several shared folders with other groups. Whenever someone else on one of these shared folders attempts to save or change a file, I get a popup message that looks like this: Again, I'm not actually taking any action at all - this happens totally without any interaction on my part. It happens for any file, not just the one seen in the example. Clicking the checkbox stops it from happening again for that particular file, but only for one instance. Anytime a new file is touched, the popup appears again for that next file. The scary part is that what appears to happen is that the files seem to get dumped into trash or recycling on OTHER PEOPLE'S COMPUTERS - horrifying! I asked others to check, this and that's the only way we found out that files were getting nuked. I'm very worried that we will later discover that crucial files have gone missing, and only when it causes a crisis. Tech support has told me over and over again to simply uncheck the box, despite my explanation that would stop it for that file, but this happensagain for the next file - I want it to stop happening for new files. This has been extremely frustrating. It makes it clear that they are simply not reading my responses. I have Googled enough to discover that this has to do with some sort of conflict with Google Drive syncing, but can't get any info about how to stop files from being deleted, let alone stop the error from happening. Ideas? Thoughts? Things I can test? Please, any help will be gratefully accepted! In the meantime, I've stopped all file syncing in both GDrive and Dropbox, for fear of this accidentally leading to deletion of valuable project or client files. Signed, FrustratedSolved20KViews0likes19CommentsIs there a limit to how many people I can invite to a shared folder?
Is there a maximum number of people I can invite to share a folder? I would like all to have edit level permissions. When I access the share window it seems as if I am limited to listing only 6 or 7 email addresses.Solved18KViews0likes3CommentsCan't delete my OWN files!
When I wanted to permanently delete a file or folder (which I may have shared with others or not). I used to be able to delete it in Finder and then would get asked by Dropbox: Delete "untitled folder" from everyone's account and all devices? I then confirm with "Delete for everyone" and proceed to empty the trash on my Mac. Now I log on to my Dropbox account, go to "Deleted files" and select the ones I want to permanently delete. Then confirm this and they were gone, space would be freed up. Well, gone are those glory days of simplicity, because: NOW I get told by Dropbox: "File XYZ will be gone forever for everyone, including for anyone still using the folder. Permanently deleting this folder won’t free up space." I confirm by selecting "Permanently delete" NOW I get the message: "x items couldn’t be permanently deleted" Dropbox tells me – uselessly: "What you can do": "Ask the owner to help permanently delete this" I AM the #!*¥ owner, aren't I? Plus, didn't clicking "Delete for everyone" on the desktop version make it clear that ALL those files have to go? Shurely this is a recent bug. It wasn't such a hassle before to get rid of old files. Or am I missing something? GrrrrrSolved15KViews3likes10CommentsGetting a permissions error when trying to delete a shared folder
A folder of pictures was shared with me and I saved the folder in Dropbox. I have since moved the folder to a shared drive at work. I now want to delete the original shared folder (and pictures) to free up space on my Dropbox. However, the following message pops up: "You need permission to perform this action You require permission from XXXXXX\cpaluga to make changes to this folder" I am that person that requires permission, so why can't I delete the folder, or grant permission?Solved14KViews0likes10CommentsI'd like to receive real-time email notifications
Dear Forum Users, I am currently using a free Dropbox account for the purpose of testing. The objective of the overall exercise is to identify web-based solutions for the storage of and collaboration on documents of various standard file types (MS Office files, pdf files etc). I understand that in the notifications menu in Settings I can check the box for "Activity in shared folders (weekly digest)". This presumably means that once a week I get an email message describing what "happened" in shared folders (i.e., additions, revisions, deletions; additional users with access to the folder etc). My company is currently using Egnyte for sharing and jointly working on documents with clients. Egnyte offers the option of receiving updates of the type referred to above on a daily or even on a real-time basis. The real-time notifications have become an essential element of our workflows, so we would only consider switching to Dropbox if a paid Dropbox plan offered the same feature. I have noted that upon installing the desktop app it may be possible to receive notifications of the kind I am referring to although they would presumably not be sent / received via email. Unfortunately, relying on the use of the desktop app is not an option for us. The notifications about changes need to be sent by email and they need to work even if only the web-based version of Dropbox is used. If anyone knows whether any (and, if yes, which) paid Dropbox plan provides the exact functionality that I am looking for I would be grateful for a reply. From some brief research in the "help" section of the website, I note that the notification settings for Dropbox Paper are different / separate from the ones for the regular Dropbox. Ideally the answer would also describe which notifications (if any) are available for Dropbox Paper. From my research, I also note that the use of an additional third-party programme such as Growl or Zapier might make it possible to receive the kind of notifications that we are interested in. We would be happy to consider this option. The cost of additional app subscriptions is not a concern, but whatever we end up setting up has to absolutely, reliably work. Whatever the responses may be, many thanks in advance for your time and trouble. EdSolved12KViews6likes15CommentsWhere can I see who invited somebody to my shared folder?
I own a folder that I shared with multiple people. All of them have edit permissions, and the "manage access" permission is set for all people with edit permissions, so they can invite new collaborators to the folder. This means people might be added to the shared folder that I did not invite explicitly myself. If that happens (which is generally fine by me), I would like to be able to see which of the members of the shared folder invited them. Is there any place where I can find this information? I have already looked at the "events" section of the Dropbox webpage, however that only seems to cover when a person joined the folder, but not the invitation itself. Many thanks in advance for your help!Solved8.2KViews0likes5Commentssharing files and folders with non team members
Greetings to all, Using a business standard account, I would like to create different spaces to share files and folders with specific team members as well as non-members. Typically: Top-level ----> sharedspace1 (john, peter, mary, teammember1) ----> sharedspace2 (jane, peter, teammember1, teammember2) ----> sharedspace3 (peter, chris) When sharing a file (within a shared folder) with non-team members, each non-team member receives an (email) invitation and link to access said file Before the non-member can access the file, he is asked to merge it with his personal dropbox account 1/ Is there a way for non-team members to access shared files / folders without having to merge with their personal Dropbox? 2/ If they do merge with the personal Dropbox: a/ Are any subsequent edits to yhe file from others automatically synced? b/ How can we be sure that third parties do not have access to other files / folders of the personal Dropbox? When a non-team member creates and shares a file / folder (within the shared space), an email can be sent for accessing the file/folder but the file/folder is not created in a shared space; rather, it is created under the private space (purple) of the Team. It can not be seen by non-administrator in the hierarchy. Since a non-member is the owner of the file/folder, it cant be moved into a shared space - not even by the administrator. The error is 'The owner of this shared folder isn't a member of the Team.' 1/ Is there a way to force files / folders created by non-members to live in a specific directory (in a shared space)? Thanks!Solved7.9KViews1like6CommentsHow do I share a folder so the members can add but not delete files/folders?
I need a folder that can be shared with my team. I need one original folder that keeps the updates with the members but I don't want them to be able to delete original documents..?! Is this possible? I have tried with sharing the folder .. either we both have the same authority over the documents, or they can not add anything.. The other choice was copying the folder into the teamfolder - though now it is not updating the original folder with the info from members...!! HELP pleaseSolved7KViews3likes2CommentsDo Link Recipients Get Notifications When Changes to the Shared Folder are Made (or Just Me)?
When I share a folder with someone, and allow them to edit the folder, I notice that I get alerts every time that person makes changes to the shared Dropbox folder. So if, for example, they upload new files to the folder, I get a message saying just that. So my question is, when I make changes to that folder, is the person with whom I shared the folder getting the same alerts ... or am I (the person who sent the link) the only one who is getting the alerts ...? On a related note, if the other person is getting the alerts, is there a way to adjust the settings so that the other person is not getting the alerts ...? I don't care if I (myself) get the alerts or not ... but I do care if the other person is getting the alerts. Any insight would be appreciated. Thanks.Solved6.6KViews0likes2Comments