You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Shared Folders
55 Topics
Dropbox full because of shared folder
Hi, i have a dropbox account and the free space that i have is full because of the files inside the shared folder that i have with some friends. Is there a way to avoid that the shared folder that uses the free space of my account without cancelling those folder? Because i have no more space and i haven't uploaded any files Excuse me for my english but i found problem on trying to traduce this message from my languageSolved106KViews7likes132Comments
Uploading to someone else's dropbox
Hi, I really need some help with drop box! The client I work for has created a dropbox account with a large 2TB TerraBite (not 2GB) limit. This is to back up and store all the work I do for them so they are in charge of all the files and working files they have paid me for, it also takes the responsibility and cost away from me which is really vital, otherwise all the responsibility and cost of storing data is down to me. I have a drop box account with a 2GB limit. When they shared their drop box share folder with me and I upload to their share folder drop box uses my 2GB limit and says I am out of data, even though I am using their folder that they should have the 2TB amount of space on. I cannot back up the files to their 2TB worth of space and drop box is asking me to pay for more storage space. I really don't know what to do and would really appreciate help on this. thank you! RachaelSolved7.5KViews0likes5Comments
How can I leave a shared folder to free up space?
Help I don't use dropbox and I find it complicated and confusing so apologies if this seems obvious A client added me to their shared folders, now I have no space I deleted the folders and the client rang me and said all his files had disappeared, they are back now but I have no space and daren't delete the folders I have another client who wants to share his dropbox with me but my dropbox is full, I dont want to pay to upgrade as I hate using dropbox All I want to do is free space without deleting everyones folders Can anyone helpSolved6.5KViews0likes6Comments
Incorrect out of space error message about available space when I try to add content to my account.
I've recently started getting a "You're out of storage. To copy this content you need more storage space." message when I try to save files from a browser (either Chrome or FF) directly to my Dropbox. I've got the free 2gig account and all indicators (both through Windows explorer and my account on Dropbox) - show that I'm only taking up 378.7 meg of storage. I just double-checked my backups and I have none (neither visible nor hidden/deleted). I can still save the file 467k .pdf locally and then upload it to my Db through explorer without issue, so I can confirm that I truly do have enough room. Any thoughts?6.2KViews0likes52Comments
Can't add shared folder even with sufficient space
I was invited to a shared folder that I'm trying to view and edit. When I try to open this folder or add it to my Dropbox, I am sent to the "out of space" page and prompted to upgrade. I am not out of storage space—I have 24.88gb of free storage, and I am only using 10.66gb of storage. The shared folder is not 14gb large. Any suggestions on how to fix?Solved3KViews0likes12Comments
Recipient of my shared folder is getting a "storage full" error
Hello all, I suspect I know the answer to this after reading through some related posts, but there was none with this specific setup, so before I devise a complicated workaround I wanted to check in with y'all. I'm starting a new podcast project, and I created a folder for audio files. I have 2TB of storage and only use about half of it at this point. I shared my folder with my cohost, since he is going to be editing the show. We are in different parts of the country so are using my Dropbox to me to send him my audio. He puts our two sides of the conversation together, and then posts the finished podcast. After only three episodes, he is getting a "storage full" error, even though the folder is not originally his. Question: Am I correct in saying that because I've shared the folder with him and given him read and write access, that the folder counts towards his storage cap? And will it NOT count against him if he only has read access? Question followup: If that is the case, the simplest workaround I can think of is to create a second unshared folder that only lives on my computer, and I just drag finished episodes into there, which should move them out of our shared folder and free up the space for him. OR, I make the main folder read-only for him, but set up a file request folder that he can upload files to, but that seems pretty cumbersome. Thoughts? Thank you! ~TravisSolved2.8KViews0likes2Comments
New to Dropbox--Accessing Shared Files
I'm new to Dropbox and don't have any files in my account. However, I'm trying to access a shared file and dropbox won't let me gain access to it until I buy more space. Any suggestions why I have to buy space when all I doing is looking at a shared file? Thanks!Solved2.2KViews0likes2Comments
