You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Trouble pairing two accounts on my computer
Hello! For three years I worked with a small company that used a Dropbox team account. For years I've had a personal one. During the pandemic when all of the work was from home and I had to use my own computer for work, I could sync within my own computer both accounts at the same time - having live sync on both folders at the same time. I left that company and now I am back and when I try to sync once again both accounts in the same computer, it appears an error message of please login with your paired account. I have been on my company team account settings, unlinked a previous account that had been linked and once I try again in vain as the message keeps repeating. Am I missing anything? Once it is linked with one account is it linked forever? Is it an app bug?
Will my files be deleted when I change computers due to syncing?
Currently I am using Dropbox on my PC and my files are in Dropbox folder and syncing. I can see the files on my mobile app. When I change my PC, do these files stay on the Dropbox site and when I connect a new PC, do these files stay? Or since I changed the PC, will syncing delete all the files as they are no longer available on the New PC. The folders may be same on the new PC.
Unable to check boxes in the Selective Sync settings to choose folders to sync
Hi there, Selective Sync has something going on with it. It won't let us select additional folders in the list available. It shows all the folders we have, but you cannot select them, the little tickmark in the checkbox won't tick. We are MS Windows 10 and 11 users. We have dropbox business subscriptions for 50 employees. It happens accross the whole firm. Any advice or other people having the same problem?
How to disable selective sync to keep all files locally ?
Hi, I'm looking for the option to disable the selective sync. I want to keep all the files locally, at all times. I don't find the option to disable selective sync. In the sync settings, I only see two options: 1) Selective sync:Hide folders you don't want to see on this Mac. Hidden folders will be available on dropbox.com 2)Dropbox folder location:This version of macOS requires Dropbox folders to be stored here:/Users/.../Library/CloudStorage/Dropbox Edit: I'm on macOS13.1 and Dropbox v165.4.4300How to move my Dropbox folder on another drive?
Good morning, I would like to change the hard disk storage of my dropbox folders on my pc. You have to go to preferences, synchronization and then change the hard drive then click move. When I click on move, it only affects the files I have on my pc but nothing that is online right? I have the impression that it copies everything I have on my dropbox, which is not at all what I want. I will never have enough space to receive everything. How to proceed ? Also, I wanted to try the team version for the trial month but now I would like to go back to my old subscription. Will this affect my files? I'm really afraid of losing information. Looking forward to your return. Thank you and good day