You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Sync
4562 Topics4 files are perpetually syncing on Mac OS, and I can't identify which files
Using Dropbox (version 212.4.5767) on iMac (OS X Ventura). App works fine. But when I pull down the menu from the Dropbox icon in the menu bar, it *always* says "Syncing 4 files" I have no idea what these files are. I uninstalled and reinstalled the Dropbox app. And still the 4 files are syncing 24/7. When I "view sync issues" it gives no info. How can I determine what four files are involved here?39Views0likes12CommentsI'm seeing a weird exclamation mark next to Dropbox on Xmind on my iPad.
Hello, My Dropbox app on iPad is not syncing with my Windows 11 desktop. For example, when I open a mind mapping software that I use (Xmind) and try to open a mind map that I saved in Dropbox desktop: beside the Dropbox icon, there is a circle formed by two arrows with an exclamation point inside of the circle. I cannot find any information in Dropbox support files on this specific icon. I am guessing it is indicating some sort of sync issue. I would appreciate your instruction and help for this Dropbox newbie. Thanks much! DaveSolved36Views0likes10CommentsInstalled Dropbox on another laptop but can't see my files in file explorer
On my old Windows 11 laptop, and still working, I have Dropbox and everything is flagged as On Line Only. In File Manager I see my Dropbox structure of folders. I select a file and it is downloaded and I use as appropriate. All is good. I purchased a new windows laptop and installed Dropbox and indicated on install that I wanted everything the same - On Line Only. In Dropbox on my new laptop with File Manager I now see nothing! I was expecting to see all my folders and files within them. I was not expecting the files to be downloaded. So, - Should I see the folder structures and the filenames in what I have done? Orshould I indicate that I want everything available and so get the folder structures and files on my new laptop then go through and flag everything as only online (as I have on my old laptop)? And if this is the case do I need to re-install and change those initial options to available off line? Thanks for reading and any pointers would be appreciated19Views0likes1CommentDropbox icon with checkbox white interior remains a mystery.
Megan from the DropBox staff offered some help to an earlier post entitled "Dropbox icon and folder status on a Mac” but despite my replies, the discussion went dead seven days ago. I still have outstanding questions and would like to revive the discussion. I have selected the preference that all files and folders be available off-line on my primary MacBook, however, I have a mix of checkboxes, that is to say both kinds… green interior and a white check mark and white interior with a green checkmark. Below is the explanation link that Megan supplied, but there's no mention of the check mark with white interior, which was puzzling because I had seen but lost another page earlier that included that in the explanations. In looking at this article about syncing icons and reference was made to the DropBox desktop app, which aside from the icon that lives next to the Time Machine icon in the upper right menu bar in the Finder, I'm not really sure what the dropbox desktop app is? Yes it appears in the application folder, but if I double click on it, it simply takes me to the designated dropbox folder within my User folder. Which, by the way, except for emergencies, that is the only way I work with DropBox. The primary thing I want to do is faithfully mirror the activity of the Finder “DropBox” folder on the primary MacBook and have the files and folders populate to other devices. Finally, all my posts from the last month or so started re. puzzling changes to modification dates following a migration from an old MacBook to a new one. In nearly 40 years of using a Macintosh this has been one of the most challenging technical snafus I've ever encountered. Thanks, Paul syncing icons based on this article?62Views0likes19CommentsI edit my Excel file, but others don't see my updates and a conflicted copy is generated instead.
Hi, my issue is. When iam in document, that is synced in desktop application. It will not make changes for other users and they cant see me in document, when we are in at the same time. And if i save the changes it will not change the document already present, but it creates duplicate with name 2024_01_OBĚDY_OBJEDNÁVKA_ZAPISUJTE SEM (Back Office - denní's conflicted copy 2024-11-21).xlsx I already checked permissions. And tried unsynchronized and again synchronize data.18Views0likes2CommentsHow do I sync files so they download to a hard drive/are available for offline use?
Title, but I just got a new hard drive, installed dropbox, and selective sync'ed all my folders. I've turned on the "offline mode" so that files that are synced should start downloading to my hard drive. However, none of the downloading starts after doing this. All files still show a grey cloud icon. How can start the process?Solved16Views0likes1CommentWhat happens to folders I move around on the Dropbox website?
Title, but, more context: I have files selective synced on my desktop and set to available in offline mode. On the website, suppose I move a Folder A into Folder B, when folder A was one of the synced folders on my desktop. What happens to folder A as it relates to the syncing on my desktop? Will I suddenly and automatically see Folder B also become available on my hard drive since folder A is now a part of it (ie it is now a nested folder and would need to see folder B to access folder A)? Hope this makes sense. I just don't want to radically mess up synced folders by moving them around on the site.7Views0likes1Comment