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8 Topics

How can an external user share a folder with other people outside the team?
Hi, I have shared one of my dropbox folders with an external user outside my team. I would like him to be able to share that folder with other users. Is it possible to give this one user that permission? When he right clicks-> share on the folder, he gets a message saying he can only share with a link. I would like him to be able to add other external users with email address.
Solved
tgjptg
2 months ago Place Create, upload, and share
130Views
0likes
3Comments
Give us the ability to hide the names/emails of members in shared folders.
The hide feature for viewer visibility is strictly for link sharing. Turning off this feature still enables all members inside the folder to view each others emails and names. This is a problem for years and still no new feature added to remedy this issue. It is a HUGE issue when you have 100+ clients agents and not being able to update 100+ folders every 2nd day if a small update occurs..so adding all the emails of the different members (agents etc..) isnt possible for 1 folder only. Since they all can see who else is in the folder (which is a BIG no no)... and no we dont want to share a link..I want to be able to open dropbox, see the folder, click it, view everything, and not be able to see all the competition under the members list. simple just add an option to disable member viewing as well...more than 5 years now and counting..nothing has been done to adress this NEED from the consumer. I pray I am just so misinformed and that there is some feature or setting hiding somewhere to help with this. (8 months ago I was informed by a dropbox member (alicedropbox) that this feature is not available YET, so I hope atleast its being worked on). I am a little frustrated as this will save so much time and effort, being able to edit only one folder after each update or change.
Solved
kchris
4 months ago Place Create, upload, and share
76Views
0likes
2Comments
"There was a problem completing this request" error when trying to join a Dropbox team
Hello together, im in no team and i want to joyn a dropbox team from a invite. When i try to joyn the team i have a error "There was a problem completing this request. What can i do ?
Monster1926
4 months ago Place Create, upload, and share
132Views
0likes
13Comments
I can't submit my job application - I'm redirected to the top part of the page.
I am trying to apply for the Product Manager, Workday HCM position but the page keeps going back to the top when I click apply. I have tried four different times including in Incognito mode on Google Chrome as was directed by a help page on the Drop Box help page. Can you please check if the careers page is having an issue?
Solved
Zaaron72
6 months ago Place Create, upload, and share
148Views
0likes
5Comments
How can multiple users upload files to a Dropbox team?
Hello All, We have three users. One user account is used by many team members to directly connect to the drop box and upload the files. How can we regulate this. Is it a good practice to allow them direct access to the drop box. Or should we create one folder on some local server and then connect it to drop box with the syncing the files. Kindly advise. I am novice for the drop box. thanks
manoj khandelwal
2 years ago Place Create, upload, and share
330Views
0likes
1Comment
Help to remove folders still showing despite removing group access.
Hello, I have logged into my dropbox and still have access to an old projects group, I have followed the instructions from dropbox to remove myself from the groups, but in my folder list I still have access to all the folders and I want them removed. I dont have contact with the person who managed the project and I dont want to delete the folders incase I am deleting from the group Admins. HELP 😉 Clare
clarebalderston
2 years ago Place Create, upload, and share
641Views
0likes
1Comment

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can an external user share a folder with other people outside the team?","conversation":{"__ref":"Conversation:conversation:829522"},"id":"message:829522","entityType":"FORUM_TOPIC","eventPath":"category:101001000/category:English/community:mxpez29397board:101001014/message:829522","revisionNum":2,"uid":829522,"depth":0,"board":{"__ref":"Forum:board:101001014"},"author":{"__ref":"User:user:1910372"},"metrics":{"__typename":"MessageMetrics","views":130},"postTime":"2025-04-08T04:13:36.260-07:00","lastPublishTime":"2025-04-08T04:50:12.330-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Hi, \n I have shared one of my dropbox folders with an external user outside my team. I would like him to be able to share that folder with other users. Is it possible to give this one user that permission? \n When he right clicks-> share on the folder, he gets a message saying he can only share with a link. I would like him to be able to add other external users with email address. ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"394","kudosSumWeight":0,"repliesCount":3,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:820934":{"__typename":"Conversation","id":"conversation:820934","topic":{"__typename":"ForumTopicMessage","uid":820934},"lastPostingActivityTime":"2025-02-05T23:47:17.643-08:00","solved":true},"User:user:1901416":{"__typename":"User","uid":1901416,"login":"kchris","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-2.svg?time=0"},"id":"user:1901416"},"ForumTopicMessage:message:820934":{"__typename":"ForumTopicMessage","subject":"Give us the ability to hide the names/emails of members in shared folders.","conversation":{"__ref":"Conversation:conversation:820934"},"id":"message:820934","entityType":"FORUM_TOPIC","eventPath":"category:101001000/category:English/community:mxpez29397board:101001014/message:820934","revisionNum":2,"uid":820934,"depth":0,"board":{"__ref":"Forum:board:101001014"},"author":{"__ref":"User:user:1901416"},"metrics":{"__typename":"MessageMetrics","views":76},"postTime":"2025-02-05T06:27:32.767-08:00","lastPublishTime":"2025-02-05T07:10:36.906-08:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" The hide feature for viewer visibility is strictly for link sharing. Turning off this feature still enables all members inside the folder to view each others emails and names. This is a problem for years and still no new feature added to remedy this issue. It is a HUGE issue when you have 100+ clients agents and not being able to update 100+ folders every 2nd day if a small update occurs..so adding all the emails of the different members (agents etc..) isnt possible for 1 folder only. Since they all can see who else is in the folder (which is a BIG no no)... and no we dont want to share a link..I want to be able to open dropbox, see the folder, click it, view everything, and not be able to see all the competition under the members list. simple just add an option to disable member viewing as well...more than 5 years now and counting..nothing has been done to adress this NEED from the consumer. I pray I am just so misinformed and that there is some feature or setting hiding somewhere to help with this. (8 months ago I was informed by a dropbox member (alicedropbox) that this feature is not available YET, so I hope atleast its being worked on). I am a little frustrated as this will save so much time and effort, being able to edit only one folder after each update or change. ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"1293","kudosSumWeight":0,"repliesCount":2,"readOnly":true,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:809104":{"__typename":"Conversation","id":"conversation:809104","topic":{"__typename":"ForumTopicMessage","uid":809104},"lastPostingActivityTime":"2025-01-28T04:25:48.598-08:00","solved":false},"User:user:1890639":{"__typename":"User","uid":1890639,"login":"Monster1926","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-3.svg?time=0"},"id":"user:1890639"},"ForumTopicMessage:message:809104":{"__typename":"ForumTopicMessage","subject":"\"There was a problem completing this request\" error when trying to join a Dropbox team","conversation":{"__ref":"Conversation:conversation:809104"},"id":"message:809104","entityType":"FORUM_TOPIC","eventPath":"category:101001000/category:English/community:mxpez29397board:101001014/message:809104","revisionNum":2,"uid":809104,"depth":0,"board":{"__ref":"Forum:board:101001014"},"author":{"__ref":"User:user:1890639"},"metrics":{"__typename":"MessageMetrics","views":132},"postTime":"2024-11-23T07:07:30.433-08:00","lastPublishTime":"2024-11-24T22:37:06.506-08:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Hello together, \n im in no team and i want to joyn a dropbox team from a invite. \n When i try to joyn the team i have a error \"There was a problem completing this request. \n What can i do ? ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"191","kudosSumWeight":0,"repliesCount":13,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:814026":{"__typename":"Conversation","id":"conversation:814026","topic":{"__typename":"ForumTopicMessage","uid":814026},"lastPostingActivityTime":"2024-12-19T13:23:30.477-08:00","solved":true},"User:user:1894676":{"__typename":"User","uid":1894676,"login":"Zaaron72","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-2.svg?time=0"},"id":"user:1894676"},"ForumTopicMessage:message:814026":{"__typename":"ForumTopicMessage","subject":"I can't submit my job application - I'm redirected to the top part of the page.","conversation":{"__ref":"Conversation:conversation:814026"},"id":"message:814026","entityType":"FORUM_TOPIC","eventPath":"category:101001000/category:English/community:mxpez29397board:101001014/message:814026","revisionNum":2,"uid":814026,"depth":0,"board":{"__ref":"Forum:board:101001014"},"author":{"__ref":"User:user:1894676"},"metrics":{"__typename":"MessageMetrics","views":148},"postTime":"2024-12-19T11:03:03.437-08:00","lastPublishTime":"2024-12-19T11:59:39.043-08:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" I am trying to apply for the Product Manager, Workday HCM position but the page keeps going back to the top when I click apply. I have tried four different times including in Incognito mode on Google Chrome as was directed by a help page on the Drop Box help page. Can you please check if the careers page is having an issue? ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"327","kudosSumWeight":0,"repliesCount":5,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:768450":{"__typename":"Conversation","id":"conversation:768450","topic":{"__typename":"ForumTopicMessage","uid":768450},"lastPostingActivityTime":"2024-05-06T00:02:43.801-07:00","solved":false},"User:user:1833850":{"__typename":"User","uid":1833850,"login":"manoj khandelwal","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-11.svg?time=0"},"id":"user:1833850"},"ForumTopicMessage:message:768450":{"__typename":"ForumTopicMessage","subject":"How can multiple users upload files to a Dropbox team?","conversation":{"__ref":"Conversation:conversation:768450"},"id":"message:768450","entityType":"FORUM_TOPIC","eventPath":"category:101001000/category:English/community:mxpez29397board:101001014/message:768450","revisionNum":3,"uid":768450,"depth":0,"board":{"__ref":"Forum:board:101001014"},"author":{"__ref":"User:user:1833850"},"metrics":{"__typename":"MessageMetrics","views":330},"postTime":"2024-05-05T22:24:52.458-07:00","lastPublishTime":"2024-05-06T00:02:43.801-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Hello All, \n \n We have three users. \n One user account is used by many team members to directly connect to the drop box and upload the files. \n How can we regulate this. Is it a good practice to allow them direct access to the drop box. \n Or should we create one folder on some local server and then connect it to drop box with the syncing the files. \n Kindly advise. \n I am novice for the drop box. \n thanks ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"423","kudosSumWeight":0,"repliesCount":1,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:706005":{"__typename":"Conversation","id":"conversation:706005","topic":{"__typename":"ForumTopicMessage","uid":706005},"lastPostingActivityTime":"2023-08-14T03:00:48.904-07:00","solved":false},"User:user:1735123":{"__typename":"User","uid":1735123,"login":"clarebalderston","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-4.svg?time=0"},"id":"user:1735123"},"ForumTopicMessage:message:706005":{"__typename":"ForumTopicMessage","subject":"Help to remove folders still showing despite removing group access.","conversation":{"__ref":"Conversation:conversation:706005"},"id":"message:706005","entityType":"FORUM_TOPIC","eventPath":"category:101001000/category:English/community:mxpez29397board:101001014/message:706005","revisionNum":2,"uid":706005,"depth":0,"board":{"__ref":"Forum:board:101001014"},"author":{"__ref":"User:user:1735123"},"metrics":{"__typename":"MessageMetrics","views":641},"postTime":"2023-08-13T21:29:32.553-07:00","lastPublishTime":"2023-08-14T02:30:11.319-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Hello, \n \n I have logged into my dropbox and still have access to an old projects group, I have followed the instructions from dropbox to remove myself from the groups, but in my folder list I still have access to all the folders and I want them removed. \n \n I dont have contact with the person who managed the project and I dont want to delete the folders incase I am deleting from the group Admins. \n \n HELP 😉 \n Clare ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"457","kudosSumWeight":0,"repliesCount":1,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"CachedAsset:text:en_US-components/community/Navbar-1747908957469":{"__typename":"CachedAsset","id":"text:en_US-components/community/Navbar-1747908957469","value":{"1007":"Business Team Members","101007":"Discover","101010":"Groups","101000041":"Developer & API","101001000":"Help","101001012":"View, download, and 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How can an external user share a folder with other people outside the team?

Give us the ability to hide the names/emails of members in shared folders.

"There was a problem completing this request" error when trying to join a Dropbox team

I can't submit my job application - I'm redirected to the top part of the page.

How can multiple users upload files to a Dropbox team?

Help to remove folders still showing despite removing group access.