You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Integration Issue with Dropbox link placement
When trying to integrate a Dropbox-hosted file into my platform, I encountered an issue with generating and sharing the direct download link. While Dropbox provides a shareable URL, the default link redirects users to a preview page instead of triggering an automatic download. For seamless integration, I need a direct download link that eliminates extra steps for the user. Steps I followed: Uploaded the file to Dropbox successfully. Generated the shareable link (format: https://www.dropbox.com/s/uniqueid/filename?dl=0). Modified the link to ?dl=1 for direct download. However, when embedding the modified link into my platform, some users report errors like broken downloads or file inaccessibility. Is there a way to ensure consistent, reliable direct downloads for all users through Dropbox?
Can't see "Show Dropbox as a save location in Microsoft Office"
I have installed Dropbox and Microsoft Office 365 on a new Windows 11 laptop. The option to 'Show Dropbox as a save location in Microsoft Office' is not shown in the Preferences - General settings box as it should be. I have a couple of older machines, Windows 10 and Windows 11, and the option is shown in those. Any suggestions as to a fix will be most welcome.
Generate a unique email address for "Email to Dropbox" based on usernames.
For Emailing to Dropbox, they use a 5 random-word list model... so something like: ecology.tastey.pillow.depth.example @addtodropbox.com There is a big problem with this... both for Dropbox and their users.It's a nightmare to use. Try telling a client that URL. Result: NONE USE. They should use a user generated model with tight guidelines. so Something like: DigitalMarketing1000@ or RickStark100@ Easy to Pick a winner - easy for the user to use. THAT is what we want. There is easily a million easy options for both users above. So why do they do it? This model is easy for the IT department - the computer geeks decided... not the marketing dept. / user advocates. If DB is looking for EASE OF USE for their CUSTOMERS... then go to the trouble of user created addresses. Their current model is EASY FOR THEM... but poo for the user. Let me ask you: Do these super-duper-really-long-multi-word-URLS-seem-very-usable-to-you dot question? Do they seem like they would be popular to users to you? If your answer is NO - then THAT is why adoption is low for emailing to dropbox and I and millions of others don't use it. Switch to a tougher (user-generated address), but better for the consumer, model. Go for usable... which is above functional. Thoughts? Support? Rick
Apps in iPhone say my Dropbox is empty
Hello! Whenever I try to attach a file saved in Dropbox from an app (for instance, WhatsApp message, or Mail app) in my iPhone (iOS 18.1), the app says my Dropbox is empty, although it is fully synced in my phone. Interestingly, from the Messages app I'm able to attach a file and if I open the Dropbox app and select to export a file to WhatsApp or Mail, it works. I've tried disabling and enabling Dropbox from the Browse option, clearing history and website data and restarting the phone, and nothing worked. Any suggestions? Thank you!
I'm unable to open Dropbox files on Windows Explorer due to OneDrive brown box icon.
Certain Dropbox files showing on my desktop cannot be opened from Windows Explorer. These files have a little brown overlay on the file icon. Dropbox support tells me this overlay is a One Drive icon and this may be causing a conflict with Dropbox. How can I resolve this (I don't use One Drive, although it is installed on my device).
