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Can no longer access my old email and cannot log in. How to cancel my subscription?
A Dropbox account was created under my previous work email. I no longer have access to this email and can no longer log into this account under my email (asking for a code via email). How can I cancel this subscription? Who do I contact for help? I tried submitting help through my new work email (which upon login, says that dropbox has emailed me a code, but also have not received the code via email). Very frustrated...
How to cancel a subscription if I cannot access to my email address
Dropbox keeps charging me on the account that I no longer use (I used the company email address to register to Dropbox a couple of years ago but now I have left the firm and I no longer have access to the email. I believe the email is no longer available too). What is worse is that I have no access to the registered email address and when I tried to log in using that email address, Dropbox sent a verification email to that inaccessible email address and I cannot verify myself and cannot log in to unsubscribe the service. What should I do? I am thinking about canceling my credit card to avoid this stupid loop. I want to talk with customer support directly but they say that I need to be a paid subscriber of which I cannot log in. What should I do? Need help ASAP.
I keep getting charged a subscription fee and I no longer have access to the email
A Dropbox account was created under my previous work email. I no longer have access to this email and the company is no longer in business. How can I cancel this subscription? Who do I contact for help? Frustrated 😣
Credit card charges for 2+ years after I cancelled subscription
I have been getting charged on my credit card by Dropbox for 2 years for a subscription I am not paying for. Dropbox makes it so difficult to get assistance with this type of issue. I am finding this a highly unethical way of doing business. They owe me hundreds of dollars.