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7963 TopicsI'm unable to rename a file after copying it from another sub-folder on my Mac.
Having this issue over the past several months. Saw another thread where others were having the same issue, but that thread was locked. I copy a file from one subfolder in Dropbox to another subfolder on my Sonoma 14.5 Mac, (Dropbox v199.4.6287) and then I can't rename the file. This doesn't happen every time, but has happened a couple of times in the last 4 months since Jan 2024, and may have started happening before that. Other files in the same folder have the Dropbox Quick Actions context menu items when I right click on them. This file does not. I can open the file, change contents, and save, and that works. I can copy the file with a ctrl-c / cntrl-v in the same folder, and then the copy of the file appears to inherit the same problem, I can't rename it either. I can delete the file. A menu item "Do not sync" is not available in the right click menu for this specific file, although not in the Dropbox Quick Actions section of the right click menu. If I quit the Dropbox app, still can't rename the file, start Dropbox back up, still can't rename the file. Force quitting the Finder, which then automatically restarts, all the finder windows ... does work! So letting others know this is a workaround for this problem rather than rebooting the whole computer, which also works. But this does appear to be a bug around something with file copying in Dropbox folders, unless it's a Mac OS level bug. I noticed after restarting the Finder that the little green circle with the check-box next to the filename is back, which wasn't showing before, so there was something going on with Dropbox integration with the finder perhaps.2.1KViews0likes36CommentsDropbox desktop app: constant requests to update and after reinstall is not working at all on PC
I've been having issues with Dropbox as of about a month ago - Windows 10, older Ryzen processor, desktop app. At first, the sync attempts would hang up - it would constantly show it as syncing, and nothing I did would get it to stop. This included resets. Now today, it kept asking for updates - asking to run as administrator to do so, but never finishing the process after repeated acknowledgements. I went through an uninstall - it hung up on uninstall. I went to the forums to learn how to do a deeper uninstall and did that. Reinstalled the app on my PC. Now it won't start when Windows starts up, and when trying to start it manually, it hangs up. I've uninstalled it completely from my PC and won't be installing it again as I'm not sure what can be done that I haven't already done. I want to let folks know that there is something not right with it and my PC anymore, and I'm tired of fighting it. I'll deal with it through the web, as much as I'd rather not deal with it that way either. The desktop app is really convenient - or at least it was.18Views0likes2CommentsAirDrop files go to /private/tmp instead of ~/Downloads
Yesterday I downloaded and installed "Dropbox for macOS on File Provider," which appears to be v215.4.7202. It is running on a Mac mini M4 Pro with macOS Sequoia 15.2 (build 24C101). Now whenever I AirDrop a file from my iPhone 15 Pro Max running iOS 18.2.1, the file ends up in /private/tmp instead of ~/Downloads. I've read Topics in the Help Center posted during the past two years that are describing exactly this problem. Some say that it is due to configuring Dropbox to automatically backup of the Downloads folder but I do NOT have Dropbox set up to backup any folders, including Downloads. How to I get AirDrop to put files in ~/Downloads again. Thank you. - nello PS: I tried to include screenshots but they were 'not allowed'.Solved71Views1like3CommentsDropbox keeps switching to beta while I've already opted out of early releases.
I keep getting updated to the beta when i dont want the beta anymore. it sucks and i turned off early access in my account. can some smart person from dropbox just remove me from the beta forever? its horrible and I never want it again105Views0likes8CommentsHow can I download my Dropbox contents onto an external drive?
I'm really really disappointed with Dropbox over the last several years. I had an enormous issue as did others with preview of images and photos on my laptop which after a multi-year discussion on this forum with dropbox led me to give up and put them on OneDrive (which is much better at preview of thumbnails) so I could continue my family history writing. But I continued to use Dropbox as my backup solution and as needed for sharing. I'm again totally disappointed with the effort to backup my dropbox cloud to an external harddrive. I've read all the posts here and on Reddit about the best way to do this. You have to synch the files to your harddrive on the laptop and then copy them to the harddrive (making it a multi-step process). I think I would live with that if Dropbox worked consistently with making files offline. But I can select a folder and say make the files offline (ie on my laptop). Then when I try to copy those to the harddrive I often get errors. Only some of the files in the folders show up offline. Sometimes I have to repeat the procedure multiple times on a single folder to get the files offline. It is ridiculous that I can't select a dropbox folder and copy it to a hardrive and have dropbox dowload the files either directly to the external hardrive or to my laptop. I consider myself a fairly expert user of Dropbox (10+ years) and used to love it. Now I just tolerate it. PS I tried cloudmount but ran into some issues with that solution too.20Views1like4Comments'No Internet Connection. Your computer is offline' on the desktop app in Windows 10
Hello I see this issue is recurring here. Now I am facing this annoying situation. Tried everything people usually tell me to do: 1-Turned off Antivirus; 2-Reset DNS and Network Interfaces; 3- Reinstalled Dropbox; 4- Changed network adapter settings.; 5- Updated Windows 10; 6- I am about to move to another file syncing service if I don't get this fixed. I need help from somebody at Dropbox, so I can use it again, many of my personal files are there, I've been a loyal customer for almost 8 years!4Views0likes1CommentAfter a recent desktop app update, my files aren't syncing correctly
After Dropbox update couple of days ago (2025-01-31 now), my home and work place have diffrent verion of drobox and each machine continues to up and down like a hell. Plz take a look and fix this **bleep**. after sync ...upload and download.. each computer have no updated files.... Best wishes29Views0likes5Comments.Trash folder in the Dropbox folder makes it difficult to reclaim space
After deleting tens of GB of data and having NO additional space freed up on my machine, I eventually discovered the hidden folder ~/Library/CloudStorage/Dropbox/.Trash was hoarding these deleted files. I found an old post on here that claimed this was due to a bug that was fixed in an old version of MacOS 13, but I'm on 14.6.1 and it's still happening. I'm a photographer and my first step is to add my files to Dropbox, then go through and cull them. So I regularly delete tons of data and need to do that in order to be able to continue using my machine, it will quickly fill up. Can I disable this behavior, or is there an easy way to purge the folder?17Views0likes2CommentsUnderstanding A, B, C, and D Drives: What They Mean and How They’re Used
Hey there, it's Theresa here 👋. You might see me around the Community, popping into different threads and joining conversations and I often notice users looking for the best ways to manage their storage effectively 🚀. By default, Dropbox saves files on your computer’s internal drive, typically the C: drive 👨💻. But sometimes, you need a little extra space, and the D: drive can be a great alternative. It helps free up valuable room on your primary drive while still giving you seamless access to your important files. If you want to learn more about setting up Dropbox on an external drive, check out this guide. But what about those other drives? The ones labeled A: and B:? Why don’t modern computers use them? And what exactly does the C: drive do? Let’s take a nostalgic and practical dive into the world of drive letters and what they mean in computing 💻. A: and B: Drives Ah, the A: and B: drives - ancient relics of computing! Back in the day, these drives were the VIP section for floppy disks, the original storage superheroes of the 80s and 90s. For those lucky enough to have never experienced floppy disks, let me explain: they were small, portable, and could hold a whopping 1.44 MB to 2.88 MB of data. That’s right, an entire three documents …if you were lucky 💾. Modern computers no longer come with A: or B: drives, as the floppy disk has been banished to the land of obsolete tech alongside VHS tapes and Blockbuster memberships 📼. However, those letters are still reserved for these iconic disks, almost like a tribute to the O.G’s of storage - here, computers have to pay their respects to the ancestors too. C: Drive The C: drive is the most important and commonly used drive in a computer system. It is typically the main hard drive (HDD) or solid-state drive (SSD) that contains the operating system (like Windows), applications, and most of your files 💻. In modern Windows systems, the C: drive is like your default "everything" space. It’s where the system stores its most prized possessions, from system files to personal documents to that folder full of memes you forgot about. Installing Dropbox on your C: drive is a great way to store your cloud files locally on your computer while keeping them synced across all your devices. So, think of the C: drive as the top drawer of your desk: it holds all the stuff you need every day, the stuff you’ll probably need soon, and the stuff you just threw in there to deal with later. Keep it clean…or don’t - but either way, the C: drive is where it all goes down 👩💻. D: Drive The D: drive is the unsung hero stepping in when you need a little extra space. It’s like the spare room in your house, or that second closet where you shove everything when company’s coming over 🙊. The D: drive is typically assigned to secondary storage devices. This could be a second hard drive, an optical drive (AKA CD/DVD drives ..remember those?), or even a partition on the same physical hard drive as the C: drive. And let’s not forget its role as the go-to for removable storage like USB flash drives or external hard drives. (Hint: Set up Dropbox on you D: Drive for those "I’ll definitely organise this later" files) 👨💻. So, whether you're optimizing storage, decluttering your digital space, or just taking a trip down memory lane, it’s always good to know what’s going on behind the scenes 😉. And hey, if you ever need help managing your files, you know where to find me 👩💻. I’ll be around the Community, diving into conversations and helping out wherever I can. Got any storage tricks, you or even fun computer nostalgia to share 💾💿📼? Drop them in the comments.. I’d love to hear them!40Views1like0Comments