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Forum Discussion
“Couldn't Load Preview.” error for photos on my iPhone 13 Paper app
No images will load in Paper app on my iPhone 13. All works fine on my Mac computer using Safari . The message is “Couldn't Load Preview.”
Hi Everybody,
Thanks for letting us know it's working again! Our engineering team recently implemented a fix for previews in the mobile Paper app.
Your feedback on the lack of updates on this issue is duly noted. We can't always share information on how a fix is progressing, and we do try to provide updates wherever we can.
Thanks,
Ben
Hannah
Dropbox Staff
Dropbox StaffHey elliotwoods, thanks for reaching out to us.
This is an ongoing issue that our team is looking into.
I merged your post to this thread about it, so you can get an update, when we have one.
My pictures just started loading in the Paper app on my iPhone! The problem seems fixed! Is this real? What happened?
It's fixed for me as well! 😲
- Yep fixed here too. 😁
Well done to the guys that fixed it. 👍
Next time please try to keep us in the loop a little more. Im sure I'm not the only one that was feeling pissed off and forgotten when just an occasional update would have helped a lot.Agreed. I stopped using Paper now, though. The issue went on long enough for me to migrate all of my documents and images.
