Start 2025 on time and up to date! Seamlessly integrate your calendars into Dropbox with these simple steps! 📆

Forum Discussion

majorvoid's avatar
majorvoid
New member | Level 2
2 years ago

the problem was that i didn't choose them seperately inside of the main backup, i thought that i just can't download but i did by selective picking & downloading. very nice, solved

  • dgallant's avatar
    dgallant
    Helpful | Level 5
    10 months ago

    I had an external hard drive that was backed up using Dropbox Backup fail.

    Can I restore an entire hard drive to a new one using Dropbox Backup?

    • Jay's avatar
      Jay
      Icon for Dropbox Staff rankDropbox Staff
      10 months ago

      Hi dgallant, the option to restore a backup would only make a copy of a zip file of the external drive for you to download, which you can specify to download anywhere.

       

      Is there anything specific you're looking for regarding restoring the backup?

      • dgallant's avatar
        dgallant
        Helpful | Level 5
        10 months ago

        I get an error that there are too many zip files when trying to copy the entire backup to a hard drive 

  • efo's avatar
    efo
    Explorer | Level 3
    9 months ago

    Did you solve the problem? Im in the same situation and cannot get the files to download

    • dgallant's avatar
      dgallant
      Helpful | Level 5
      9 months ago
      No response. I offered to share with the product team and did not hear back. I am disappointed

About View, download, and export

Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!