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Jay385736's avatar
Jay385736
New member | Level 1
2 months ago

Bug Report: the Dropbox MP3 player plays two parts of audio at once.

I'm encountering what appears to be a Dropbox web client bug. While playing an mp3, when move the playhead (i.e,. choose somewhere other than the beginning of the audio), I hear two parts of the song...
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Jay385736's avatar
Jay385736
New member | Level 1
2 months ago

Also, I'm realizing now that we can't edit typos out of our posts? Wow, I've been a long-term fan of Dropbox, but this UX disaster I've just experienced here left a really bad taste in my mouth.

  • Nancy's avatar
    Nancy
    Icon for Dropbox Staff rankDropbox Staff
    2 months ago

    Hi Jay385736! Thanks for posting on our forum. 

    Regarding the main issue you’re experiencing with your .mp3 files, I also tested this on my end with a couple of similar audio files, but I didn’t encounter the same issue. 

    Can you please test this on a different browser and/or an incognito window and let me know if the behavior persists? 

    As for your feedback on the HTML of the website, it’s much appreciated and I’ve passed it on to the appropriate team.

    Finally, you should be able to edit your posts on the forum by clicking on the ellipsis button next to your post and selecting “Edit” from the drop-down menu: 

    If you want to edit your original/first post, you’ll need to click on the gear icon that’s located in the upper right corner of the page and select the “Edit” option from there instead.

    Keep me in the loop for any updates.

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