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Forum Discussion

AdrianCarlsson's avatar
AdrianCarlsson
Explorer | Level 3
2 years ago

Can’t view files without wifi

Why can’t I view files while I doesn’t have wifi? I have checked the settings in the app and marked the ”use mobile data” buttom but it didn’t worked.
Dropbox Basic
Mobile
Preview
View
  • Hannah's avatar
    Hannah
    2 years ago

    Does uninstalling the app, restarting the device and then reinstalling the app help at all, AdrianCarlsson?

AdrianCarlsson's avatar
AdrianCarlsson
Explorer | Level 3
Yes I have cleared the cache.
Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Does uninstalling the app, restarting the device and then reinstalling the app help at all, AdrianCarlsson?

  • AdrianCarlsson's avatar
    AdrianCarlsson
    Explorer | Level 3
    2 years ago
    Yaaaaa! It worked! Big big thanks for the help!!!!

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