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jonc2's avatar
jonc2
Explorer | Level 3
10 months ago
Solved

Can I download multiple Capture files at once?

How to download multiple captures (video or images) at once?  I can select multiple files, but only see "Delete" as an option.  It would also be useful, and expected, to assign multiple captures to a...
Download
Dropbox Capture
  • Nancy's avatar
    Nancy
    10 months ago

    Thanks for that! If you go to your All files page, are you seeing a “Capture” folder among the rest of your files? If yes, can you open it and select multiple files to download this way?

Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff
10 months ago

Hi jonc2, hope you’re doing well and thanks for posting here.

 

I’d like a full screenshot of what you see on your end, when trying to download your Capture files in bulk (including the URL of the page you see on top).

 

Ping me when you’re ready.

  • jonc2's avatar
    jonc2
    Explorer | Level 3
    10 months ago

    Hi Nancy,

     

    Thanks for looking into this.  Here is a [removed] to a screenshot showing 3 files selected with only option to delete or unselect. The URL is simply "https://capture.dropbox.com/"

     

     

    • Nancy's avatar
      Nancy
      Icon for Dropbox Staff rankDropbox Staff
      10 months ago

      Thanks for that! If you go to your All files page, are you seeing a “Capture” folder among the rest of your files? If yes, can you open it and select multiple files to download this way?

      • jonc2's avatar
        jonc2
        Explorer | Level 3
        10 months ago

        Yes!  That works and downloads the captures to a zip file.  Thank you!

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