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karin05's avatar
karin05
New member | Level 2
5 months ago

Can't download files. Nothing happens.

Nothing happens when I try to download files. I've tried different kinds - docs, pictures, videos. Nothing happens. (No browser blocker, either).  My work recently got rid of Dropbox (switched over...
Download
Storage space
Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
5 months ago

Hey karin05, welcome to our Community! 

 

You should be able to download your content. If you haven't tried that already, can you switch over to a different browser, and give it another go?

 

Also, if I were you I'd clear the cache on my existing one, and try an incognito tab too to see if the results remain the same.

 

Keep me posted, and we'll take it from there!

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