We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

Digger1960's avatar
Digger1960
Helpful | Level 6
2 years ago

Can't open keepass through Dropbox

I tried logging on to keepass it says go to provider which is Dropbox but now Dropbox comes up with KDB files can't be previewed it never said this before am on A71 Samsung Android
Android
Error Messages
Mobile
Preview
  • Walter's avatar
    Walter
    2 years ago

    Hi all, thank you for your feedback on this. We've passed it on to the team for their consideration.

     

    For now,  if you want to open a file with the KeePass app, you can do so by tapping the three dots (in browse or in the preview screen) and selecting the "Open With..." option. 

kev909's avatar
kev909
Helpful | Level 6
2 years ago

I began having the same issue this week.  I can't conveniently send a screenshot at the moment, but the message is ".kdbx files can't be previewed", with an image of a very artistic unicorn. 🙂

I've been using this feature successfully for several years until it broke late last week, and it's one of my key uses of DropBox.

 

I'm using the DropBox client version 346.2.6 for Android.

My Android device is a Pixel 4a (5G), with Android version 13, build number TQ3A.230805.001.

 

Thanks for whatever you might be able to do to help me restore this feature.

 

Thanks!

About View, download, and export

Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!