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Forum Discussion
Can't open PDF files with new beta on my mac
Issue is that the file info says open with Dropbox, not Adobe. If I change back to Adobe then it opens. (Or if I open it from inside Adobe.) But I have hundreds of PDFs that now have the wrong app to...
Hi everyone,
Thanks for reporting this, and sorry for the inconvenience. We think we have a good idea of what is causing the issue, and we're looking into a fix.
In the meantime, the following workaround might help:- Open a Terminal window.
- Run the following command:
xattr -drv com.apple.LaunchServices.OpenWith ~/Library/CloudStorage/DropboxThis command will remove the custom "Open With" settings for all files in your Dropbox folder, including the incorrect/broken setting that is forcing some files to open with Dropbox.
It's possible that Finder won't notice the change right away, so you might need to relaunch it for that to take effect:
- Hold Control + Option and click on the Finder icon in the Dock.
- Select "Relaunch".
Megan
Dropbox Staff
Dropbox StaffHi BJN, how are you today?
Does this happen with all of your PDF files, or some of them? Also, which version of the app are you currently on?
Let me know more, and we'll take it from there!
I'm using the beta version of Dropbox. "Upgraded" on Monday. Some files work just fine. The fules that don't work fine were downloaded from a zip file. They were working on old version of Dropbox.
- Walter
Hey BJN, sorry to jump in, but can you clarify, when you say they don't work, are they giving you any particular errors perhaps?
Sorry. That was part of my initial post. The PDF files are listed under the "Get information" as open with Dropbox. I have to manually change them to be open with Adobe and then they open. There is a box that says make this change will all similar files. Even though I check this box, it has no effect. So I can open them, but not with a simple double click.
