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Forum Discussion
BJN
3 years agoExplorer | Level 4
Can't open PDF files with new beta on my mac
Issue is that the file info says open with Dropbox, not Adobe. If I change back to Adobe then it opens. (Or if I open it from inside Adobe.) But I have hundreds of PDFs that now have the wrong app to...
- 2 years ago
Hi everyone,
Thanks for reporting this, and sorry for the inconvenience. We think we have a good idea of what is causing the issue, and we're looking into a fix.
In the meantime, the following workaround might help:- Open a Terminal window.
- Run the following command:
xattr -drv com.apple.LaunchServices.OpenWith ~/Library/CloudStorage/Dropbox
This command will remove the custom "Open With" settings for all files in your Dropbox folder, including the incorrect/broken setting that is forcing some files to open with Dropbox.
It's possible that Finder won't notice the change right away, so you might need to relaunch it for that to take effect:
- Hold Control + Option and click on the Finder icon in the Dock.
- Select "Relaunch".
SamPT
Helpful | Level 7
I am also facing exact same problem, after a update from dropbox before 2 days, all of a sudden all the word, excel, pdf, etc files opens by default on dropbox.com
Even after changing a default app to EXCEL for .xls or .xlxs files ( for all .xls and .xlxs files) it just opens that particual .xls file in excel app and all other .xls files on dropbox.com, even though default app to open .xls file has been set to open with EXCEL app.
Same is the case with work, jpeg, pdf files evey file open on www.dropbox.com and for every file the default file to open is DROPBOX
Burnt-On
2 years agoHelpful | Level 6
This is a variation of the issue I have that I explained to Hannah from DB in details weeks ago. Only difference for me is that with Adobe files they don't open at all.
Like yourself even after changing a default app to EXCEL for .xls or .xlxs files ( for all .xls and .xlxs files) it just opens that particular .xls file in the excel app and all other .xls files on dropbox.com, even though default app to open .xls file has been set to open with EXCEL app.
Thankfully I only joined the Beta on my backup machine or I'd be going crazy by now.
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