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Forum Discussion
Can't scroll through photos within a Dropbox folder when using the Windows Photos App
Hello,
This was asked in another thread in 2023, but there wasn't an answer. I thought I would try again.
I like to use the Windows 10 photo app to do a quick check on photos when I don't want to fire up Adobe LrC.
If I view photos from a folder other than Dropbox, I can scroll through all the photos in the folder using the next or previous button. (or keyboard right or left) If the photos are in a Dropbox-designated folder, I have to open each file discretely to view them. I can't scroll through all the photos.
It doesn't matter how I access the folder - as suggested in the other thread. If it is in the Dropbox-designated folder, it won't scroll.
As stated, I am running Windows 10 - all current updates.
The Dropbox version is 198.4.7615.
I don't think this was a problem at some point in the past, but I can't recall when it started happening. It's been several months, for sure.
Do you have any thoughts on reenabling the ability to scroll through photos in Dropbox?
Thank you!
- Hannah
Dropbox Staff
Hey logogogue, thanks for reaching out to the Dropbox Community.
Just to check, if you quit/close the Dropbox application, does the issue persist?
Also, if you haven't already, make sure you restart your computer, to see if that helps at all.
Let me know what you find.
Hello, Hannah.
I have quit the application, then rebooted, dropbox started, and nothing has changed.
I have quite the application, restarted dropbox app, and nothing has changed.
I have restarted my computer countless times since the issue started as I shut it down every night.
